Freeman Honda
Dallas, TX
Filter Reviews by Keyword
By Type
766 Reviews of Freeman Honda
Attentive to detail Fernando in Service was excellent. He listened carefully and followed through on everything I had asked him to. Waiting on your vehicle to be serviced Fernando in Service was excellent. He listened carefully and followed through on everything I had asked him to. Waiting on your vehicle to be serviced is never fun, this particular visit at Freeman was not at all painful. More
Service was timely and addressed requested service only. I only needed a Safety Inspection so other service was not wanted or needed since the car's total mileage was only 4400 miles. The Service Department I only needed a Safety Inspection so other service was not wanted or needed since the car's total mileage was only 4400 miles. The Service Department provided the Safety Inspection in only thirty minutes. More
Good Service Had our 2012 Odyssey in to get a oil change. I also asked Anthony - Service Advisor to make me a list of service that would be needed when my Odyssey Had our 2012 Odyssey in to get a oil change. I also asked Anthony - Service Advisor to make me a list of service that would be needed when my Odyssey hits 100,000. He explained the list he had compiled and I told him we would be back to get that work done. More
Great Service Very convenient and great service the wait was within a reasonable time frame. the location was near work had a convenient shuttle to drop me off and Very convenient and great service the wait was within a reasonable time frame. the location was near work had a convenient shuttle to drop me off and pick me up once service was complete. More
Great service I went in for service on my vehicle and as always, the service was great. Sabrina took great care of me! She was so easy to work with, very nice! I went in for service on my vehicle and as always, the service was great. Sabrina took great care of me! She was so easy to work with, very nice! More
Repair Anthony Contreras (Service Consultant) and Jose Chavez) went above and beyond to find and repair the trouble. Total customer satisfaction. I appreciat Anthony Contreras (Service Consultant) and Jose Chavez) went above and beyond to find and repair the trouble. Total customer satisfaction. I appreciate their honesty and the quick turnaround in getting my car back. More
5-Star!!! Excellent service, Fernando, my service advisor is great, receptionist is fantastic!!!! Very accommodating and warm. The experience is always fantas Excellent service, Fernando, my service advisor is great, receptionist is fantastic!!!! Very accommodating and warm. The experience is always fantastic, I love coming to this dealership! More
Service Call The service was professional and helpful about additional service which was needed to keep the Accord in top condition. Thanks so much !! Enjoyed th The service was professional and helpful about additional service which was needed to keep the Accord in top condition. Thanks so much !! Enjoyed the service and atmosphere. More
Glad I went to the dealer Only wanted an oil change but while there discovered I had recall notices. Both of my air bags needed to be replaced due to them being hazards. Ever Only wanted an oil change but while there discovered I had recall notices. Both of my air bags needed to be replaced due to them being hazards. Everything got done and I'm satisfied. They washed my car which was nice also. More
"Great service experience" I recently received an Air Bag recall in the mail from Honda on my 2011 Pilot. It was also time to have the oil changed so I called the nearest Honda I recently received an Air Bag recall in the mail from Honda on my 2011 Pilot. It was also time to have the oil changed so I called the nearest Honda dealer to me which was Freeman Honda. I was promptly transferred to Service Advisor Sabrina Parks. Sabrina was friendly and made an appointment for me at my preferred day and time. I arrived for my appointment and was promptly greeted by Sabrina. My Pilot had 82k miles so I asked Sabrina to check for any routine maintenance that may be needed and let me know. She was able to put me in a loaner car and said she would call me back by noon. I received a call back as promised and okayed some routine items that needed to be done. Sabrina told me that my Pilot would be ready by 5:00 and I received a call at 4:30 that it was done. Bottom Line… My vehicle was repaired right for a fair price and everyone I came in contact with treated me with respect and appreciation. More