Freeman Honda

Customer Care! I recently started going to this Honda dealership and every experience I've had has been great! No service is too big or small for this dealership. So I recently started going to this Honda dealership and every experience I've had has been great! No service is too big or small for this dealership. Sometimes I go for a simple car wash and they handle my car with care. This last time I went my car needed an oil change. Everything went great and my car was handled with care. Anthony always takes care of me when I go. He's very pleasant and always has a smile on his face. He's also very knowledgeable about Honda. More

Greatness The service was excellent as usual. I received my car in a timely fashion and all of my options were clearly explained to me. I always appreciate the The service was excellent as usual. I received my car in a timely fashion and all of my options were clearly explained to me. I always appreciate the stellar customer service I receive at this dealership, where I have purchased my last two vehicles. I especially love the shuttle service. I work across the street from the dealership, so it's nice to know I don't have to take a half/whole day off work to get my car serviced. I can just drop it off and catch a ride back to work. Thank you! More

Highly Satisfied To whom it may concern. I was visiting some family members in Grand Prairie, Texas and I was out and about running errands. My vehicle appeared to be To whom it may concern. I was visiting some family members in Grand Prairie, Texas and I was out and about running errands. My vehicle appeared to be experiencing some air conditioning issues of not cooling off and on to not cooling at all. I live in Houston Texas, and was trying to get home. I happened to stop at Freeman's Honda to see if I could get some help on July 3rd, 2017. I was immediately greeted by a sweet young lady name Sabrina who was interested in my concern. She immediately went to see if there was enough time to service my vehicle and came back to me within minutes with an answer. They took my vehicle in and diagnose the problem and gave me a quote. After giving permission to service my vehicle they gave an approximate time that my vehicle would be ready. Ms. Sabrina kept me informed while waiting and finished my vehicle before the time given. I had an awesome experience that I never got at the dealership at home. I would recommend Honda owners or any car owners of a different vehicle to take your vehicle to Freeman's Honda. The staff and the service was beyond exceptional. Thank you Freeman Honda for not turning me down and making my day. I will spread the word of how awesome you guys are. I am so elated and my AC is working excellently. If you don't mind I would like to stop by and say hello the next time I am in the area. Thank you, Thank you, Thank you! More

Repairs from road debris that hit my car David did a great job with getting the parts my car needed in a timely length of time. We needed a loaner car he had that ready for us when we got th David did a great job with getting the parts my car needed in a timely length of time. We needed a loaner car he had that ready for us when we got there. Service was done in a timely length of time. More

Great Job Excellent costumer service. They explained everything to me very well and they did a great job on my car. Plus they left it very clean! Excellent costumer service. They explained everything to me very well and they did a great job on my car. Plus they left it very clean! More

The best service that I have experienced. We have nothing but good thinks to say about the sales at Freeman. I didn't feel pressured or rushed. I wasn't talked into anything that I didn't wan We have nothing but good thinks to say about the sales at Freeman. I didn't feel pressured or rushed. I wasn't talked into anything that I didn't want. More

Great Job The guys did a great job on both our cars that day. We were in and out for two oil changes. One for my odyssey and one for our crv. Thanks! The guys did a great job on both our cars that day. We were in and out for two oil changes. One for my odyssey and one for our crv. Thanks! More

Great Very accommodating. Patient . Friendly. Stayed open late for us. The vehicle was a perfect match dor our needs. Paperwork was done in a timely effic Very accommodating. Patient . Friendly. Stayed open late for us. The vehicle was a perfect match dor our needs. Paperwork was done in a timely efficient manner. More

David , my service advisor David , service advisor was outstanding in customer service He explained everything I needed for my 100,000 miles maintenance in detail so I could David , service advisor was outstanding in customer service He explained everything I needed for my 100,000 miles maintenance in detail so I could understand what all it entails. He loaned my a car while Pilot was getting fixed and was ready when promised. With service like this , you have a repeat customer and will let my friends know. I highly recommend Freeman Honda.. Thank you David for world class customer service. The is guy is an asset to Freeman Honda. More

Didn't plan on purchasing a vehicle We knew we needed a larger vehicle, and we had already visited a few other dealerships to check out & test drive a variety of other SUVs. The whole pl We knew we needed a larger vehicle, and we had already visited a few other dealerships to check out & test drive a variety of other SUVs. The whole plan was to test drive and get info on as many vehicles as possible, go home to weigh the pros & cons, and then we would buy the car in the next few weeks. As soon as we sat in the 2017 CR-V and Worell walked us through all the features and we went on the test drive, we knew we would be purchasing this vehicle. Worell was very knowledgeable & so patient (he walked the entire lot more than once trying to find the exact color, interior, and package I wanted). Like I said, we had no intention of purchasing a vehicle at that time, but everyone we encountered was kind, helpful & knowledge - we bought the car right then and there. Even negotiating and signing the 50 forms was enjoyable. They've got a great team at Freeman Honda!!! More