
Freeman Honda
Dallas, TX
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807 Reviews of Freeman Honda
Good Quick Serice I fook my van in for an oil change ,tire rotation and balance. Quick Service and friendly employees. Will keep returning for my service needs. I fook my van in for an oil change ,tire rotation and balance. Quick Service and friendly employees. Will keep returning for my service needs. More
Great Customer Service I took my car in for service and was greeted by a female service advisor because I was early, and my advisor was at lunch. She checked me in with a t I took my car in for service and was greeted by a female service advisor because I was early, and my advisor was at lunch. She checked me in with a tablet which is a great feature over the pen and paper. I had a pleasant stay in their waiting room. The free Wifi is also a great feature. My service advisor then explained everything the mechanics did and some additional services needed. Overall, it was a pleasant experience. More
Service Department Sabrina did a great job in helping with issues with my 2014 Honda Accord repairs.The first time I took it up there she listened to everything I was te Sabrina did a great job in helping with issues with my 2014 Honda Accord repairs.The first time I took it up there she listened to everything I was telling her about what was going they diagnosed it then I decided to not have Honda fix it. Then I was thinking yea it cost me $450 in repairs but they fixed it so it was well worth the money. More
Excellent Customer Service From the professional customer service from Fernando in the Service department, to Patrick as an informed and patient Sales Consultant to a profession From the professional customer service from Fernando in the Service department, to Patrick as an informed and patient Sales Consultant to a professional, well informed financing process with Luis; you can't go wrong with Freeman Honda. Will recommend this 5 Star team to anyone seeking a painless car buying process. More
Great Customer Service I've had a good experience at Freeman Honda customer services department. Professional as well as a friendly staff and Service advisors are very helpf I've had a good experience at Freeman Honda customer services department. Professional as well as a friendly staff and Service advisors are very helpful; although I've dealt with Fernando most of the time. Fast service, nice waiting area, resolves issues when they arrive and they wash your car when the service is complete. More
costomer services Freeman Honda is always finding the way to help there customers that's why I choose Freeman Honda for my auto service and for any future perches. Freeman Honda is always finding the way to help there customers that's why I choose Freeman Honda for my auto service and for any future perches. More
Professional, friendly and prompt service. Professional, friendly with prompt service. Had no problem scheduling my service appointment via phone. Service waiting area nice and clean. Could pro Professional, friendly with prompt service. Had no problem scheduling my service appointment via phone. Service waiting area nice and clean. Could provide a few more dozen of donuts in waiting area! LOL! More
Excellent service, problem resolved, free Car would not start at home, called Roadside Assistance. Roadside assistance arrives with 40 minutes, vehicle towed to Freeman Honda. Service depart Car would not start at home, called Roadside Assistance. Roadside assistance arrives with 40 minutes, vehicle towed to Freeman Honda. Service department checks car, battery needs to be replaced, replaced free of charge, under warranty. Tow truck charges are handled by Roadside Assistance program, so replacement of battery and towing service no cost, great! More
Recall service Helpful explanation of service needed; timely resolve. Always a pleasant experience to wait for service to be finished - even coffee and donuts off Helpful explanation of service needed; timely resolve. Always a pleasant experience to wait for service to be finished - even coffee and donuts offered here - smiling. More
Great Review I am totally satisfied with the service I received and the wonderful rep that helped me thru this service. She gave me some very important info. con I am totally satisfied with the service I received and the wonderful rep that helped me thru this service. She gave me some very important info. concerning some safety features on my car , for which I am very thankful. Sabrina was very patient friendly and patient with me as I asked here so many questions concerning my car. I was concerned that my car was made out of plastic and dents very easily, which caused a very serious issues for me. I barely backed into a plastic trash can and it dented my car, so frustrated. This is my third Honda and this has never happened to my other Honda's. The hail didn't bother her 1998 car, but ore my car up, saddened again, but Sabrina encouraged me in how my Honda has safety features that if I have a serious car accident that my engine would drop to the ground instead of coming back into the car to cause more serious injury, and that the lighter materials the car is made of helps with better gas mileage. Her good info helped calm some of my fear concerning my car. Sabrina definitely was a great and helped my experience at Freeman Honda. I still have some concerns. Thank you Sabrina More