
Freeman Honda
Dallas, TX
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807 Reviews of Freeman Honda
Horrible Service Had my Civic in for warranty work (rattle from dashboard). Freeman Honda attempted 4 worthless repairs. Each time I received the car back they told me Had my Civic in for warranty work (rattle from dashboard). Freeman Honda attempted 4 worthless repairs. Each time I received the car back they told me "noise is gone". But the noise was never fixed. On the 3rd visit I got the car back and it wasn't put back together. They left the lower air duct detached. Once again I go back because the rattle wasn't fixed. Talked to the Service Manager Mike Highlen and showed him the lower air duct wasn't put back together and he offered no apology. What a bad representation of customer service. WARNING: Do not bring your car here for service. They are incompetent and unprofessional. Freeman Honda Service deserves 0 stars. More
Quick visit with excellent service I went in for an oil change and i was greeted with smiles as always. Every employee that i dealt with had always been helpful and they never take up m I went in for an oil change and i was greeted with smiles as always. Every employee that i dealt with had always been helpful and they never take up my whole day. One thing i love is that they always wash my car before returning it to me. Over all, the visit was satisfactory. More
Customer service is a joke Why have I been sitting here at Freeman Honda for 3 and a half hours waiting for a scheduled oil change qnd watch new customers arrive get taken care Why have I been sitting here at Freeman Honda for 3 and a half hours waiting for a scheduled oil change qnd watch new customers arrive get taken care of and leave. Never again. More
Extended warranty cancellation I traded in my Honda 2016 CR-V in South Florida that I have bought from Freeman Honda and I've contacted Freeman Honda to have cancel my extended warr I traded in my Honda 2016 CR-V in South Florida that I have bought from Freeman Honda and I've contacted Freeman Honda to have cancel my extended warranty, they've asked all the information that they needed and after several weeks they have done nothing. I been calling for several weeks to speak with any one in finance department even I have left messages and not luck, honestly I am very dissatisfied and disappointed with this service, sorry Honda company but this is not the way to treat a customer that just recently bought 2 brand new Honda vehicles. Very disappointed and very upset for this situation and I hope that someone from high level office could read this. Thank you. Darwin Munoz More
Great experience Great service and friendly staff. I would definitely recommend the dealer to friends and family for the way they treat their customers. If you're look Great service and friendly staff. I would definitely recommend the dealer to friends and family for the way they treat their customers. If you're looking for good prices and great service Freeman Honda is the place to come to!! More
Easy to deal with Great service, no issues with getting it done right the first time. Would highly recommend this dealership to anyone who wants a great experience in d Great service, no issues with getting it done right the first time. Would highly recommend this dealership to anyone who wants a great experience in dealing with sales people/service. More
Good service and friendly staff From the moment I walked in the door, I was warmly greeted by a staff member who directed me where I wanted to go. Each staff person I interacted with From the moment I walked in the door, I was warmly greeted by a staff member who directed me where I wanted to go. Each staff person I interacted with was helpful and polite. We ended up getting some work done on the car a few days later and were pleased by the quality of the work done. They even washed our car before returning it to my husband. Now that's good service! More
Enjoy Coming to Freeman I always get my van serviced at Freeman. Reasonable wait times and prices as well as a free car wash and donuts! Look forward to my next visit. I always get my van serviced at Freeman. Reasonable wait times and prices as well as a free car wash and donuts! Look forward to my next visit. More
Very nice service Very good service nice and pleasant the staff was very friendly and my vehicle was ready and on time I recommend the service lady she was so friendly Very good service nice and pleasant the staff was very friendly and my vehicle was ready and on time I recommend the service lady she was so friendly and helpful More
Dependable Service Always a good experience with Freeman Honda. When you find a place that is knowledgeable, courteous, fair, can always accommodate you then you stick w Always a good experience with Freeman Honda. When you find a place that is knowledgeable, courteous, fair, can always accommodate you then you stick with them. More