Freeman Honda
Dallas, TX
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780 Reviews of Freeman Honda
Battery Problem & Warning lights I recently had to "jump start" my new 2017 Honda CR-V. It kicked right over with the jumper cables, but several of the warning lights lit up the instr I recently had to "jump start" my new 2017 Honda CR-V. It kicked right over with the jumper cables, but several of the warning lights lit up the instrument panel. Everything seemed to be working properly but the lights stayed on. I was out of town, and had to drive 200 miles to get back home. All went well, but the warning lights stayed. on. The next morning, Sunday, the car started right off, but the warning lights still on. Monday morning I decided to go to the dealership; car started fine but the warning lights now OFF! Dealer ran the diagnostics, reset the computer, and all seems well. Still no reason why I had to do the original jump! More
Oil change and tire rotation. Freemon honda has always been very informative during my visits. The service advisors are knowledgeable and very professional. I appreciate how they k Freemon honda has always been very informative during my visits. The service advisors are knowledgeable and very professional. I appreciate how they keep you informed about service that will help with better performance of the vehichicle. Their recommendations are helpful . More
Routine check up I was told of everything that was done. Some things were done that was not on the list for the recommended check up. I was glad that I was told abou I was told of everything that was done. Some things were done that was not on the list for the recommended check up. I was glad that I was told about them. My service rep was very helpful and she described everything that was done. More
New car This is the 8th car in my family that we've purchased from Charles. He is amazing!!! Will continue to buy cars from Freeman Honda. This is the 8th car in my family that we've purchased from Charles. He is amazing!!! Will continue to buy cars from Freeman Honda. More
Easy to deal with Great service from the sales person to the finance manager and the one who explained the new Honda Accord basics to us. Would definitely recommend th Great service from the sales person to the finance manager and the one who explained the new Honda Accord basics to us. Would definitely recommend this dealership. I love my new Honda Accord EX-L V6. It is the best! More
New car lease Quick and easy. Special shout out to gentleman I worked with in finance department. Knew his stuff and was able to get me in and out in no time. Quick and easy. Special shout out to gentleman I worked with in finance department. Knew his stuff and was able to get me in and out in no time. More
Dealership recommendation I had an issue with my ignition. The dealership provided timely and excellent service the very same day. Although I did not have an appointment the d I had an issue with my ignition. The dealership provided timely and excellent service the very same day. Although I did not have an appointment the dealership was able to accomodate me on the same day. More
Great Service!! Car buying is stressful, but your staff made my experience awesome. Having a knowledgeable, professional staff makes a serious difference in the exper Car buying is stressful, but your staff made my experience awesome. Having a knowledgeable, professional staff makes a serious difference in the experiences of your customers More
State inspection Inspection was done professionally without tryin to persuade me to buy unneeded parts, washed and cleaned perfectly. Very well pleased with service r Inspection was done professionally without tryin to persuade me to buy unneeded parts, washed and cleaned perfectly. Very well pleased with service received. Would recommend anyone. More
2nd new car purchase from Freeman Honda My experience with sales was excellent as always! My only issue with finance is I was presented with an in house warranty with a 100 deductible - I k My experience with sales was excellent as always! My only issue with finance is I was presented with an in house warranty with a 100 deductible - I know that I will not use this dealership for service due to the service manager so I did not like that this was presented without discussing ALL options. I did counter it with what I preferred and the deductible I wanted and that goal was achieved just wish that ALL options would have been reviewed rather than assume I would want to service my car there. Maybe it was not intentional but because of my negative experiences with the service manager I took it personally in a negative way. Don't get me wrong I love and trust the technicians & sales rep with Freeman Honda but again poor management has pulled me away as a service customer - I purchased my 2015 Accord here but once new service manager came in a little over 2 yrs ago you could see the value of service decline drastically and the overall morale on the service side was disheartening and visibly low; still is. Aside from that as always a great experience with new car sales purchase & financing. All the best wishes to sales Jeff Cole, Jose Arista-finance, techs we used throughout the years who are awesome: Manny, Eddie, David, Dave, & JoJo...:) we will always be greatful for the service you provided us throughout the years!! More