Freeman Honda
Dallas, TX
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766 Reviews of Freeman Honda
This dealership took care of me, they were amazing! Even with a baby in the car, they had me in and out and fixed my tire. Thank you guys so much for walking me through the process and making me feel comfor with a baby in the car, they had me in and out and fixed my tire. Thank you guys so much for walking me through the process and making me feel comfortable. They constantly updated me on what was going on, I will be back for any issues that I need serviced. Also Cristian was great, his customer service was spot on and a relaxed vibe, definitely kept this momma bear calm. More
Yes. Ivan was very helpful and attentive. This is the kind of customer service I have been used to in the past with Freeman Honda. I hope under the new management of Steve we will continue to see this go kind of customer service I have been used to in the past with Freeman Honda. I hope under the new management of Steve we will continue to see this good service and I hope that Steve will recognize and reward his advisors Ivan and Christopher for the good work they do. When I brought my Odyssey back for follow up maintenance work both guys were swift in tending to customers at 7 in the morning. While my appointment was with Ivan, he was still with a customer in his line. Christopher saw that I was waiting and asked the couple in his line who came after me if they would mind waiting since I was there before them. This is exceptional insight and wisdom on Christopher's part. He addressed the couple respectfully and waited on me still giving Ivan the service contract that day. I was sure to give kudos to Christopher when I picked up my vehicle. And I let him know that how he treated us that morning is the finest example of good customer service. I hope you guys recognize and reward this so it serves as a model for what you've been missing for a long long time. Hopefully when I have to return I'll find the same good service. Thank you More
Michael johnson is a fantastic advisor very diligent and has fantastic customer service. I will be back. Tell him to keep up the great work. A Very Satisfied customer Grover Carter has fantastic customer service. I will be back. Tell him to keep up the great work. A Very Satisfied customer Grover Carter More