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Freeman Honda
Dallas, TX
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800 Reviews of Freeman Honda
My advisor Trey Pierce had excellent customer service and communication skills. He kept me informed about my vehicle every step of the way from diagnosis to prices and discounts u til it was fixed. He let me communication skills. He kept me informed about my vehicle every step of the way from diagnosis to prices and discounts u til it was fixed. He let me know my issue was covered under the warranty and that saved me couple thousand dollars. I’ll definitely be back. More
Shawn was very professional and informative, patient and very honest about my wait to due not having an appointment. Went above and beyond and my service time was shortened by 3 hours!!! I'm very impressed very honest about my wait to due not having an appointment. Went above and beyond and my service time was shortened by 3 hours!!! I'm very impressed with the new service staff!!!!! More
I'd like to recognize Ever for being both professional and personable. He kept me updated and informed throughout the whole process and did his best to ensure the work be completely in a timely but safe a and personable. He kept me updated and informed throughout the whole process and did his best to ensure the work be completely in a timely but safe and efficient manner. I couldn't have asked for a better service advisor, I plan on returning and working with him in the future for all my service needs. More
Quick, friendly service. Dealership goes a good job keeping me up to date on the maintenance needed. They follow up & stay in contact as needed. Dealership goes a good job keeping me up to date on the maintenance needed. They follow up & stay in contact as needed. More
Scammed out $4000. I was told that I denied services that would fix my vehicle, but I was still Charged $4000 and they kept my car for 2 Weeks. I was told that I denied services that would fix my vehicle, but I was still Charged $4000 and they kept my car for 2 Weeks. More
The service rep. , Cristián, is consistently thorough, attentive, and willing to go the extra mile for the customers. , Cristián, is consistently thorough, attentive, and willing to go the extra mile for the customers. More
Horrible customer service I made a appointment was there before time they didn't want to do my oil change because I was only at 50%,they told me that I didn't have to do it until 15%oil life, So they told m before time they didn't want to do my oil change because I was only at 50%,they told me that I didn't have to do it until 15%oil life, So they told me to come back then,I told them I wanted it done today and again he repeated come back when it's at 15%,Trust me I'll NOT RETURN TO FREEMAN HONDA More