Freeman Honda

Honda does a great job explaining everything you need done on your car. Thanks . See done on your car. Thanks . See More

Rude and impatient service tech. He was upset that I declined the transmission service. He told me that I would have to sign paperwork that I denied the service. I agreed. Stated it He was upset that I declined the transmission service. He told me that I would have to sign paperwork that I denied the service. I agreed. Stated it was like driving without oil and it would null and void warranties. I said okay. I did not get a call or text stating my car was ready. When I called to check if the car was ready, there was no answer at the service department. People not answering the phone when I called 4 times back to back. I asked the operator what was going on. She stated it was not her job to go check and she could try a different extension in service. When I got there, I was asked who my service tech was or if I had a card. I told the tech helping me that the other tech never gave his card or his name. At this point the tech heard me and came to help me. He stated he had given the card when I came inside. I stated he did not and I even asked if he needed any information when I was leaving and he said it should be in the system. He again insisted and argued with me that he did. He was rude. More

So far they have had quick service. They were able to diagnose a fuel pump failure when another dealership could not. They made the attempt to help me when the other Honda I took my car They were able to diagnose a fuel pump failure when another dealership could not. They made the attempt to help me when the other Honda I took my car to while on vacation didn’t seem to want to help. More

Excellent experiences over the last 10 years at this dealership from purchase to service experiences. dealership from purchase to service experiences. More

The personnel were knowledgeable and polite, listened to my description of what I needed, and gave me helpful information for my future appointments. Thank you! my description of what I needed, and gave me helpful information for my future appointments. Thank you! More

The service advisor Trey was very cordial and thorough. He explained every detail in a clear manner. He explained every detail in a clear manner. More

Service was done on time and correctly. The service department kept me informed about the progress of the service, The service department kept me informed about the progress of the service, More

Very friendly and excellent customer service. Will always use this dealership in the future for service Will always use this dealership in the future for service More

Great dealership. Friendly staff. Would recommend to many. The service department works very quickly! Kuddos Friendly staff. Would recommend to many. The service department works very quickly! Kuddos More

Great people who know how to treat people well and know their products and systems well. their products and systems well. More