Freehold Chrysler Jeep, Inc

Took my car to service on Saturday 05/20/2023. One of the service that I received were to get my tires rotated, since I had new tires installed back in December. When I went to pick up my car, I i One of the service that I received were to get my tires rotated, since I had new tires installed back in December. When I went to pick up my car, I inspected my tires. Why!? because service department tech damaged my rim once before and Manager resolved the problem by replacing it with a new one. And look what happened again. Rim damaged by Jeep service department! The service tech that came out to inspect my tire was like oh wow. I didn't even noticed that, if I did I would of noted it. I said yes you didn't noticed it because it wasn't there. He said he didn't even use my locking nut tool, he used his own tools to remove the locking nuts off my tires. I'm assuming his power tool slipped the tire bolts and hit my rim, which chipped it. On Monday 05/22/2023, I get a phone call from a manager Jay, and he said he would not replace the rim, but repair it. I asked to speak to someone above him, he said there isn't. So as of right now, they are not taking responsibility to my damage rim. I will complain further, until issue is resolved. This is not right! Technician should take responsibility. 05/24/2023 Chrysler Corporation 1-800-247-9753 has been informed and complaint has been made against Freehold Chrysler & Jeep. Chrysler Corporation advise to speak to the general manager, Called and left a message 05/24/2023. 05/30/2023 Still waiting for the General Manager to give me a call back. More

From start to finish on every deal I’ve done with Freehold it’s been great. So far I’ve purchased 3 vehicles from them. And I only bring the cars to their service department too. Nice work! Freehold it’s been great. So far I’ve purchased 3 vehicles from them. And I only bring the cars to their service department too. Nice work! More

John was fantastic. He was knowledgeable, attentive and patient with all of our questions, and , most importantly, got us the best deal. Thank you John! He was knowledgeable, attentive and patient with all of our questions, and , most importantly, got us the best deal. Thank you John! More

Couldn’t be happier with my experience. The team was attentive, collaborative and extremely professional. The team was attentive, collaborative and extremely professional. More

Anthony is by far one of the most professional and honest salesman I have ever worked with. He made my process here at JEEP absolutely seamless and I did not for a second feel like I was getting sold or bein salesman I have ever worked with. He made my process here at JEEP absolutely seamless and I did not for a second feel like I was getting sold or being worked under the table. He was honest and transparent throughout the entire process, and I highly recommend anybody go to him if you were looking for a new car. Thank you so much once again, 5 out of 5 stars. More

Everything was good. Scheduling, punctuality, explanation, the waiting room, and the time it took to perform the work. Scheduling, punctuality, explanation, the waiting room, and the time it took to perform the work. More

Great guy all around! Anthony Nieves was easy to work with and happy with my new car! Anthony Nieves was easy to work with and happy with my new car! More

The service is great. The staff is very friendly and helpful. Will use them again. The staff is very friendly and helpful. Will use them again. More

Anthony was very attentive throughout the whole buying process. He really listened and was able to deliver exactly what I wanted. I would 100% recommend Anthony to anyone who is looking to buy a Jeep or C process. He really listened and was able to deliver exactly what I wanted. I would 100% recommend Anthony to anyone who is looking to buy a Jeep or Chrysler vehicle. More

The service manager Jay was great. He listened to my description of the problem, diagnosed the issue, and repaired the vehicle with now issues. Very seamless process for me. I trust He listened to my description of the problem, diagnosed the issue, and repaired the vehicle with now issues. Very seamless process for me. I trust Jay. More