Freedom Ford by Ed Morse

Every aspect of the Southwest Ford experience was wonderful. Salesman Don Rice was amazing and we think he went over and beyond to help make everything perfect. All the staff are so friendly, and kno wonderful. Salesman Don Rice was amazing and we think he went over and beyond to help make everything perfect. All the staff are so friendly, and knowledgable. I told them what I needed and that is exactly what they got for me. I have bought from many Ford dealers around north Texas and I will never go anywhere else but to Southwest Ford from now on. I have told all my friends and family about them and brag about them at work all the time. Great Job to Don and all the Southwest Ford staff!! Thank y'all so much! More

The sales staff, support staff and service department have all given me excellent customer service. Buying my Ford Ranger was hassle-free. I like their program of oil changes for the first year and the f have all given me excellent customer service. Buying my Ford Ranger was hassle-free. I like their program of oil changes for the first year and the fact they keep all work performed on my vehicle in their computer for future reference. When I take my truck into the service department for an oil change and check-up, the work is performed efficiently and quickly. The dealership also seems to be involved in positive ways with the community. More

I saw a new F-150 I wanted online, called and talked to Richard and immediately felt comfortable with the attitude and friendliness of this dealership. I told Richard I was on my way and he informed me he Richard and immediately felt comfortable with the attitude and friendliness of this dealership. I told Richard I was on my way and he informed me he would have the truck pulled up front and that was in fact, the case. We discussed what I needed for my vehicle, price on the new truck and I was VERY satisfied with both. No BSing around when it came to making the deal, and Micah was very informative on all the financial end of the deal. This dealership has made a lifelong customer. The experience was so much more pleasant than the other two dealers I dealt with Randall Noe (Commerce) and Bob Tomes (McKinney) that it was like night and day. I'll never waste my time again. The deal was quick and I was out the door with the truck I wanted and the price I wanted to pay! More

I HAVE BEEN GOING TO THIS DEALERSHIP FOR THE PAST 19 YEARS, REGUARDLESS OF THE NAME. I HAVE BOUGHT 6 CARS, HAD ALL MY SCHEDULED MAINTANENCE, REPAIRS AND EVEN BOUGHT TIRES FOR 3 OF MY VEHICKES. SINCE SOU YEARS, REGUARDLESS OF THE NAME. I HAVE BOUGHT 6 CARS, HAD ALL MY SCHEDULED MAINTANENCE, REPAIRS AND EVEN BOUGHT TIRES FOR 3 OF MY VEHICKES. SINCE SOUTHWEST FORD TOOK OVER I HAVE YET TO HAVE A GOOD EXPERENCE WITH THE SERVICE DEPT. THEY CHARGE WAY TO MUCH FOR PARTS AND REPAIRS. I WAS CHARGED $200.00 TO PUSH A FUEL LINE BACK IN TO PLACE ON FUEL TANK.WAS QUOTED $600 TO PUT SPARK PLUGS IN AND $800 TO REPLACE LOWER BALL JOINTS 2000 F150 WHICH I DID MY SELF FOR $112 AND WAS COMPLETED IN A HOUR. ASKED THEM TO CALL ME WEN THEY WAS THROU CHANGING THE OIL ON MY TRUCK SO I COULD BRING WIFES CAR BECAUSE IT WAS RUNNING BAD, NEVER CALLED. I OWN 3 FORD VEHICLES AND FOR THE PAST 19 YEARS I ALWAYS FELT GOOD ABOUT TAKING THEM TO THE FORD DEALER HERE IN GREENVILLE. THANKS TO SOUTHWEST FORD I NO LONGER HAVE SOMEONE I TRUST TO WORK ON MY VEHICLES. I HAVE AND WILL DISCOURAGE ANYONE I KNOW OR EVEN A COMPLETE STRANGER FROM GOING TO SOUTHWEST FORD FOR ANY THING. More

Southwest Ford in Greenville does a fantastic job with their customers. The sales team was listened to what I was interested in and worked with me to make that happen. I never felt like I was under any their customers. The sales team was listened to what I was interested in and worked with me to make that happen. I never felt like I was under any pressure to make a decision. The whole process was geared around making sure that all of my questions were answered. In addition to the A+ service I received, you cannot beat the quality of Ford vehicles, especially Ford trucks. I am very happy with my purchase and my decision to work with Southwest Ford. I will definitely recommend this dealership to my friends. More

Mr. Donaghe and Mikah were outstanding to work with and made the process of purchasing a new vehicle a pleasure as it should be. From the beginning of my vehicle search to my current service maintenance is made the process of purchasing a new vehicle a pleasure as it should be. From the beginning of my vehicle search to my current service maintenance issues with the purchased vehicle, every aspect of contact with this dealership is superb. A no haggle approach with customer service as a priority, this has been by far the best car purchasing experience I have had. I would highly recommend working with these individuals at SW Ford in Greenville to all that are in the market for any vehicle needs. More

This was my first purchase from Southwest Ford. I really loved my experience at this dealership. The employees were very nice and knowledgeable. I will recommend this dealership to friends and family. I a loved my experience at this dealership. The employees were very nice and knowledgeable. I will recommend this dealership to friends and family. I am very satisfied with all the departments within this dealership. More

Southwest Ford Lincoln Mercury was the first place that we went to search for a new car., We had been looking online for a month or so because we needed something with better gas mileage. As soon as we wen we went to search for a new car., We had been looking online for a month or so because we needed something with better gas mileage. As soon as we went to Southwest Ford we were welcomed with open arms and everyone was as nice and friendly as they coupld possibly be. We will purchase our vehicles from Southwest Ford from here on out. We have now purchased two so far and each experience has been wonderful. We would recommend them to anyone and suggest to everyone to make that their first stop. The owner Chance was wonderful and the finance manager Micah was as sweet and nice as he could be as well were many of the other employees there. We have taken our vehicles to be serviced there several time for the regular maintence and the service department was great also and got everything done in a timely manner. We could not have asked for a better experience and will tell everyone about Southwest Ford Lincold Mercury when they are shopping for a new or used vehicle!! More