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Freedom Ford by Ed Morse
Greenville, TX
139 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 139 reviews
July 09, 2014
Ryan Cooper, Chris, and Matt Honestly, best experience in purchasing a vehicle. We will refer friends and family in the future. All involved seemed genuinely customer oriented. Honestly, best experience in purchasing a vehicle. We will refer friends and family in the future. All involved seemed genuinely customer oriented. We are pleased with the service we received. More
by NKHelms
Employees Worked With
Ryan Cooper
June 11, 2014
2011 Mustang GT Premium Great service from Zack Victory! Vehicle was described to a T and was what i expected when it arrived 500miles away down in south Texas. Great service from Zack Victory! Vehicle was described to a T and was what i expected when it arrived 500miles away down in south Texas. More
by derrickwolter
Employees Worked With
Zack Victory
April 11, 2014
Zack Victory It was great working with Zach. He was very knowledgeable about the Jeep I was purchasing. He made the buying process easy and fast. I will return It was great working with Zach. He was very knowledgeable about the Jeep I was purchasing. He made the buying process easy and fast. I will return to Southwest for future business. More
by wooky1
Employees Worked With
Zack Victory
April 02, 2014
Just bought a new F150 4x4 from southwest and this is my second purchase from this dealership. Andrew did a great job putting up with all my demands and worked hard to get us the best deal! Would recommend second purchase from this dealership. Andrew did a great job putting up with all my demands and worked hard to get us the best deal! Would recommend Andrew and the whole group of folks at this dealership to anyone looking for a new vehicle. More
by JPinnell
Employees Worked With
Andrew McGrath
January 22, 2014
My husband has been looking for a truck for several months now and we've been to several car dealerships. We had a bad experience with most of them (no coming off the price of the vehicle, leaving duri months now and we've been to several car dealerships. We had a bad experience with most of them (no coming off the price of the vehicle, leaving during paperwork and passing us off to someone else, being rude to us, etc). We were sick of going to dealerships, but we decided to go to one more..SouthWest Ford of Greenville. We had a WONDERFUL experience!! They got us the vehicle we wanted, they agreed to the price we offered, we got the payment we asked for, AND they were NICE (which never seems to be the case as most car dealerships). We worked with Ryan Cooper and Matt, the finance manager. They were phenomenal and we would recommend them to anyone who is looking for a good experience!! More
by marykvaughn1
Employees Worked With
Also worked with Matt, the finance manager, Ryan Cooper
January 20, 2014
Had went into dealership wanting a certain vehicle I had already in mind. Andrew was very knowledgeable and friendly and kept me in the loop my whole visit. The guys there at the dealership even helped me already in mind. Andrew was very knowledgeable and friendly and kept me in the loop my whole visit. The guys there at the dealership even helped me out when my loaner vehicle got stuck in the mud (wasn't my proudest moments) but they came to the rescue in a pinch and with a smile. More
by Gman2211
Employees Worked With
Andrew McGrath
January 13, 2014
I never felt pressured to make a decision at the first visit. I felt that I had all my questions answered. I felt heard about my likes and dislikes. I did feel like I should have driven off with a full visit. I felt that I had all my questions answered. I felt heard about my likes and dislikes. I did feel like I should have driven off with a full tank of gas, but being that I bought a used vehicle, I did not. More
by Rhonda2013
Employees Worked With
Ryan Cooper, Ryan Cooper
November 22, 2013
My husband purchased a New Edge from SW Ford late June,2013. Within 1 month the engine cover was leaking oil. SW Ford repaired. Within less than 30 days he was left stranded on the side of the highwa June,2013. Within 1 month the engine cover was leaking oil. SW Ford repaired. Within less than 30 days he was left stranded on the side of the highway when the car had what they called a cater strophic engine failure. He was 4 hours west of Dallas. He had to wait on the side of the highway in 100 degree heat for them over 5 hrs for them to pick up his car and gave him a loaner. They had the car for over 3 weeks to put in a new engine. Then within the next 30 days the new engine began to miss, run rough and the check engine light came on. They were not able to repair, the car was under warranty. They agreed to replace the car, but pulled the smoke and mirrors and slipped in $10,000 on his new loan. They claimed was depreciation for the LEMON they had sold him originally. He had put money down and made 4 payments on a car he only was able to drive half that time! He had paid depreciation!!! Chance Donaghe the owner has refused to back the warranty and do the right thing by simply replacing the car at no additional cost. BEWARE....THEY SELL LEMONS AND DO NOT BACK THEIR PRODUCT OR WARRANTY!!!!! This was not our first purchase from them and we have used them in the past for all mechanical work and tires, even on vehicles that are not Ford. But, it will be our last! FYI Ford will do nothing!!!!! More
by cobrakitt
Employees Worked With
November 11, 2013
I bought a car from Zack Victory. I have to say it was unlike any experience i have ever had. He was very cordial and willing to work on the price with me to ensure all my needs and wants were met. If you unlike any experience i have ever had. He was very cordial and willing to work on the price with me to ensure all my needs and wants were met. If your thinking about buying from Southwest Ford, go to Zack Victory! Thankyou! More
by Ilbandrew
Employees Worked With
Zack Victory
November 08, 2013
Great friendly service,saleman were professional and very helpful. Second truck purchase from Southwestford and look forward to future business. Hassle free environment on vehicle purchase. helpful. Second truck purchase from Southwestford and look forward to future business. Hassle free environment on vehicle purchase. More
by jeffdulaney
Employees Worked With
Ryan Cooper, Zack Victory
