Freedom Ford by Ed Morse

Would rate this a negative if there was the option. Worst experience I have ever had with a dealership. Buyer beware! Sold me a truck only to say after 15 days that they need it back. How do you sell someone experience I have ever had with a dealership. Buyer beware! Sold me a truck only to say after 15 days that they need it back. How do you sell someone a vehicle (signed paperwork), give them the keys and let them drive away only to come back and say they don't have financing. Information was lacking! Horrible customer service and communication. Rude financing personnel! Failed to even give me the signed contract in the first place which in itself is a concern! Makes you wonder if there was something shady in the first place! More

This is the third car my wife and I have purchased from various dealers on-line. Chris Fears was an excellent sales contact and coordinated everything nicely with me in several phone calls. We received t various dealers on-line. Chris Fears was an excellent sales contact and coordinated everything nicely with me in several phone calls. We received the on-line and overnight paperwork from Mr. Salcido and Amanda Weaver in a very timely and efficient manner. Our only suggestion would be to incorporate auto shipping into your on-line sales. The "recommended" shipper was $200 higher than the highly rated BBB shipper we used. At this time, the car is exceeding our expectations. However, it does "sound" like the driver's door may be an aftermarket door but it "looks" great. Everything else is very satisfactory. Thanks, Charlie & Ronnie Hull More

I am very happy with my purchase of my 2020 Ford Explorer. I especially like the Silver Spruce paint color and tan leather seats. All employees have been most courteous and helpful. Explorer. I especially like the Silver Spruce paint color and tan leather seats. All employees have been most courteous and helpful. More

Very great sales man Cody was very helpful on helping me find a truck that would work for me. Cody took his time and worked with me from start to finish. Cody was very helpful on helping me find a truck that would work for me. Cody took his time and worked with me from start to finish. More

Great Service from everyone in the service area. Had an Appointment and they were waiting for me. Called Next day when completed just as they promised. Appointment and they were waiting for me. Called Next day when completed just as they promised. More

Great service! Jeremy is always attentive and thoughtful. Great job to the service area. It was a short but comfortable wait. In addition to my oil change Jeremy took care of a Ford service i thoughtful. Great job to the service area. It was a short but comfortable wait. In addition to my oil change Jeremy took care of a Ford service issue I was not aware of. More

Oil Change I didn't have an appointment to change my oil in my truck and I was doubtful I would be able to get this done without a very long wait, but to my sur I didn't have an appointment to change my oil in my truck and I was doubtful I would be able to get this done without a very long wait, but to my surprise, they were able to fit me in and complete it while I ate breakfast next door. More

Great service. This was an internet purchase. I knew what I was looking for, found it and the team at Donaghe Ford did business like I like to do business. I drove four hours for this vehicle and will do it I was looking for, found it and the team at Donaghe Ford did business like I like to do business. I drove four hours for this vehicle and will do it again because the met and exceeded my expectations for selling a vehicle. Thanks! More

Super quick service with appointments so never a long wait - service advisor Jeremy is great / located a recall that was required and let me know they were fixing that also. Prices are great and waiting wait - service advisor Jeremy is great / located a recall that was required and let me know they were fixing that also. Prices are great and waiting area clean and comfortable / free WiFi so that’s a plus. Highly recommend More

The Dealership had made a great decision on changing ownership. The sales people was very helpful and nice no badging you just helpful. Great to do business with. ownership. The sales people was very helpful and nice no badging you just helpful. Great to do business with. More