Freedom Ford by Ed Morse

This is the third vehicle i have purchased from this dealer. As they are under new ownership, i did not know what to expect. Fantastic is how i would describe my buying experience. My salesman, Justin, dealer. As they are under new ownership, i did not know what to expect. Fantastic is how i would describe my buying experience. My salesman, Justin, was very knowledgable. The atmosphere in totally different from my last purchase. No pressure, answered all my questions with respectful answers and did i say, NO Pressure. As i had looked online at the vehicle i wanted, Justin did not try to upsell to a higher priced vehicle. After coming to an agreement on price, he was prompt in getting an appraisal on my trade and could explain the value that was assigned. My experience in the finance department was also very pleasant. Altho i had made prior financing arrangements, Micah asked if he could see if he could get me a better deal, which in fact he was able to do, saving me several hundreds of dollars over the life of the loan. I must say this was the most pleasant dealing's i have ever had when purchasing a vehicle. I would definitely recommend this dealer to anyone looking to buy. More

What a great vehicle purchasing experience! They both were very professional and courteous throughout the entire process. I never experienced the service I received from Mike and Zach. I didn't even have were very professional and courteous throughout the entire process. I never experienced the service I received from Mike and Zach. I didn't even have to leave my house. My next purchase of a vehicle will definitely be with these gentlemen and Southwest ford. Thanks again, Jeff Dulaney. (2010 F150 Supercrew) More

I had a very positive experience with this dealership and hope to do business with them again. I found the exact vehicle I wanted and they not only gave me a great deal but also were the most pleasant folks hope to do business with them again. I found the exact vehicle I wanted and they not only gave me a great deal but also were the most pleasant folks to work with that I've encountered in over 20 years of buying vehicles. I can't say enough good things about the overall experience I had with them and would strongly recommend others to do business with them. More

This has to be the BEST Car buying trip i have ever had. I have bought 2 other car from other dealer and they were the wost places i had been. I had Talk to Zack the day before i came and when i got to Sout I have bought 2 other car from other dealer and they were the wost places i had been. I had Talk to Zack the day before i came and when i got to SouthWest Ford they had the Car i wanted to look at already up and the front and ready to go drive and i when in tell them this is what i want and this is what i want to pay a mouth and they did it. everyone was so nice there. When i buy again this will be the only place i will go to!!!! Thank you Southwest Ford and Zack!!!! More

When I started driving, my father gave me an older car... well, it had finally given up on me. I've never bought a car before and was less than eager to get a kick to the face. But Ryan Cooper didn't kick me well, it had finally given up on me. I've never bought a car before and was less than eager to get a kick to the face. But Ryan Cooper didn't kick me in th face at all! He was friendly, and so very helpful. He was straight to the point and helped me chose the best car for me. Ryan and his team took care of everything, and made sure I understood everything; I was grateful for that! I didn't want to be blind sighted during. this purchase! Ryan did a terrific job and I willbe going to Southwest Ford again! More

I absolutely LOVE this dealership! I got my DREAM CAR that I have wanted since before the car was manufactured. 2012 Mustang 5.0 - which JR(Salesman) helped keep this a secret for my wife to surprise me that I have wanted since before the car was manufactured. 2012 Mustang 5.0 - which JR(Salesman) helped keep this a secret for my wife to surprise me. He went out of his way to make this a special anniversary gift complete with lights, bow, and a sign. This makes my fourth purchase from this dealership and I have been satisfied to the MAX everytime. Its fast, easy, no haggling, straight-forward information and nothing but satisfaction. I have recommended this dealership and its representatives to many co-workers which have in return purchased vehicles. I will always use this dealership, I have never been disappointed. More

I have purchased 3 new cars from Don Rice - that tells you what I think about the sales and finance staff. I don't know about the other sales folks, but Don is the best in all areas. He does not push but you what I think about the sales and finance staff. I don't know about the other sales folks, but Don is the best in all areas. He does not push but calmly and professionally presented options that met my expectations. Excellent followup that kept me knowledgeable of the latest rebates and vehicles available that met my needs. If you don't talk to Don, you are missing a great opportunity not only to meet a good guy but more importantly, to work with a professional that listens to your needs and puts you first. Go see him. If you don't, you get what you deserve. Micah in Finance is another professional you will enjoy working with. Very knowledgeable and easy to work with. He makes the finance experience enjoyable. And let me tell you about the service department - John, Joe and all the others do it right the first time. You don't have to bring your car back because they do it right. I guess I have said enough. The bottom line is Southwest Ford in Greenville, Texas is the best dealership I have dealt with in over 50 years of driving Fords. Go see them. You will be glad you did. More

I have used this dealership every since the first week I moved here in 2009. I have always been satisfied with the service and advice from Southwest Ford. They dont try to haggle you or put you in somethi moved here in 2009. I have always been satisfied with the service and advice from Southwest Ford. They dont try to haggle you or put you in something you dont want or cant afford. They get you into what you will love and enjoy. My sales associate (JR Stewart) has sold my family 4 vehicles in the past two years and I will always go back to him for as long as I live in Texas. The sales manager (Mike Herron) always gave me the best deal and added any options I needed. I recommend this dealership and personnel to all my friends, family and co workers. They work hard and I appreciate it AND I LOVE MY TRUCK!!!!! More

I have purchased several used cars before, and each time felt like the staff gave me the run around and had their best interest in mind. This time was quite a difference. I came into Southwest-Greenville felt like the staff gave me the run around and had their best interest in mind. This time was quite a difference. I came into Southwest-Greenville to trade in my Nissan Armada for another SUV. I had the Armada appraised for trade in at Randall Noe-Terrell, and they said they would give me $15k, after a few minutes at Southwest, I was given a trade in value of $17,500! What a difference! The man who did the appraisal gave us a fair price that we felt more than comfortable dealing with. (I'm not certain of his name, but we are extremely grateful for his fairness) Our sales man was Ryan Cooper, and he was terrific. He was friendly and professional. He was more than helpful with finding us the SUV that best fit our needs. We have less than perfect credit, but Michah in the finance dept got us approved very quickly. We had a limited amount of time to do the entire process, and the team at Southwest Ford-Greenville got it done! The next time we are in the market for another vehicle we will be returning to Southwest and will be referring family and friends. This was a NO HAGGLE, EASY process. I am happy to have this kind of dealership in our town with the kind of honest staff they employe. Thanks Southwest Ford Lincoln Mercury Greenville! More

New car sales is competitive since most consumers have access to pricing information and dealer costs via several open websites these days. So all you're left with is Personal Attention and service after access to pricing information and dealer costs via several open websites these days. So all you're left with is Personal Attention and service after the sale. I bought a new 2010 Expedition from Southwest Ford. I also purchases their Southwest Promise maintenance agreement (and happy I did both). (1) cracked rim from hitting a pothole (replaced the same day for free, and with a loaner) and a blemish in the paint on the hood that didn't show up till after the warranty had expired (fixed by the Southwest Ford body shop at a fraction of the usual cost). On both occasions the dealership was ready to explore whatever remedies where needed to make things right.. quickly and fairly. I've since sent my son and two friends to Southwest Ford, who have purchased new and used vehicles from them. Same experience... honest, direct and fair. The team at Southwest Ford is there to create relationships with their customers, not simply sell you a car. More