Freedom Ford by Ed Morse

Initially I had problems with the salesman, but the owner was a man of character who personally called and addressed the issue. He was fair. Just be wiser than me and pay more attention to what is actually was a man of character who personally called and addressed the issue. He was fair. Just be wiser than me and pay more attention to what is actually in the car. Completely check out car yourself. Don't rely on anything else. More

We identified a truck online and called to verify the price and availability. The dealership not only guaranteed the price shown, but actually beat this price AND beat the already good financing we had price and availability. The dealership not only guaranteed the price shown, but actually beat this price AND beat the already good financing we had secured through our bank! We enjoyed every aspect of the experience, from the test drive, to the easy conversation, and the easy process of paperwork and purchasing. HIGHLY recommend this dealership! Matt and Marcus made the experience efficient and enjoyable! More

Overall, our experience at Southwest Ford was great. Ryan Cooper was very helpful and friendly. He did not rush us to make a decision, was willing to listen to our concerns, and answer our questions. I would Cooper was very helpful and friendly. He did not rush us to make a decision, was willing to listen to our concerns, and answer our questions. I would rate the service and quality assurance at this dealership on a much higher scale than other dealerships I have been to. I would recommend this dealership to anyone looking for a new or quality used vehicle. More

Matt and the rest of the staff that we dealt with were very professional and friendly without being overly agressive. Enjoyed our experience. Have already recommended your dealership very professional and friendly without being overly agressive. Enjoyed our experience. Have already recommended your dealership More

We had been working with a different dealership down the road for more than a week. Trying to get all our pricing, trade, and financing squared away. We went in to sign the paper work, but upon our arriva road for more than a week. Trying to get all our pricing, trade, and financing squared away. We went in to sign the paper work, but upon our arrival, realized that NOTHING had been done. We had informed the dealership that we would be there at a certain time as we have 2 small kids. Not sure if you ever been to a dealership with kids...We were so mad and furious, we left. My wife called Southwest Ford and told them the situation. (this was at 7:30, they close at 8) We show up at 8:05, met Matt, Chance, & then Mikah. We were provided the numbers, here's this, here's that, here's your trade reflected here... everything was explained, and I had zero questions - no hidden charges, fees that weren't explained. Shook the hand on the deal, and went into financing. Couple of questions and signatures later, we were done. I was driving home by 9:30. By far this is the best dealership experience I've EVER had in my years of buying cars. I love the truck they presented to me, I truly hope it is the last one I have to buy. But when we go to replace wife's or need another, I'll be going back to this dealership. For certain! I've already told several of my friends & co workers about this dealership. More

Southwest Ford Greenville TX and Matt Grier made the purchase of my latest vehicle the best experience I have EVER had buying a car. I had been looking for about 3 months for a new Ford Flex within the purchase of my latest vehicle the best experience I have EVER had buying a car. I had been looking for about 3 months for a new Ford Flex within the 100 mile radius of Rockwall Tx. I had called all Ford Dealers and visited quite a few in person to see their inventory. I called Matt to see what you had in stock for me to come by and see. At that time you had none. Matt went out of his way to keep in touch, learn what I wanted and started looking for my Flex. He is the only salesman out of all the dealerships I called and visited that kept in touch, diligently looked for a vehicle and called me with options. He even called and kept in touch as I was visiting other dealerships looking at the Flex models at their showrooms. He contacted us when he had one that he could get shipped over for us to come see. It had all the items I wanted and few more. He made this shopping trip so much easier than I have ever had it before. When we started making the deal it was such a pleasant experience to talk/deal with someone that was honest and straight forward. This is what it is, this is what we can do and then left us alone to think about it. Even the finance department, Micah had the same attitude, straight forward and honest and no "dealing". Southwest Ford/Greenville service department was great....I had the roof racks installed after I purchased the Flex and they gave me a ride home and came back to pick me up when it was ready. Everyone that I have dealt with at this dealership was extremely friendly and helpful. Overall I have never had this kind of treatment at a car dealership in 30 years! More

Matt is open, friendly, available,and considerate. Both Matt, JP, and Chance were very helpful throughout the sales and finance process, without being 'pushy'. It is rare to find a TEAM that works well to Matt, JP, and Chance were very helpful throughout the sales and finance process, without being 'pushy'. It is rare to find a TEAM that works well together, is open and friendly - but completely professional. I was referred by a former customer - and was not disappointed. I will be recommending Southwest Ford to all I speak with. Thanks guys! Oh yeah - My Ford F-150 Lariat is great too....! More

After looking at new Ford trucks at the State Fair we were out just looking around. Thanks to the warm, friendly and can-do attitude of sales consultant Ryan Cooper our "just looking" turned into us trad were out just looking around. Thanks to the warm, friendly and can-do attitude of sales consultant Ryan Cooper our "just looking" turned into us trading in for a new 2012 F-150 FX4. Thank you Ryan for taking time Saturday afternoon to work with us. And thank you Micah for making the finance and paperwork process go so fast. More

The dealership was very clean. A great place to buy a new or used car. I will definately recommend this dealership to someone else for the purchase of a new or used vehicle. Service was very fast and great!! or used car. I will definately recommend this dealership to someone else for the purchase of a new or used vehicle. Service was very fast and great!! Best experience thus far on buying a vehicle!!!! Way to go, guys!!! More