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Freedom Ford by Ed Morse

Greenville, TX

Overview
Employees
Reviews
Vehicles
4.7
160 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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4001 I-30 Frontage Rd

Greenville, TX

75402

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Showing 160 reviews

October 04, 2025

Worst customer service. 2 1/2 hours to replace in stock tire with an appointment. More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather service department 1 star. JP general manager 1 star
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Oct 04, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your feedback, Nick. We understand that your experience with us regarding the tire replacement was not up to the standards we strive for at Freedom Ford (GTFD). Please feel free to contact us directly so we can discuss your concerns further. Your satisfaction is important to us. Sincerely, the Freedom Ford Team

October 01, 2025

Easy appointment set up. Prompt service on arrival. In and out in about an hour. Very friendly customer service. More

by Don Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Oct 03, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your fantastic review, Don! We’re thrilled to hear that your experience with Freedom Ford was smooth and efficient. Our team strives to provide friendly and prompt service, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, the Freedom Ford Team

September 27, 2025

I would highly recommend Freedom Ford to buy your next vehicle to my friends and family. Big shout out to Mark Herrera the salesman and Brent in finance. Thank you very much. More

by merlin2679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Herrera salesman and Brent Finance
Report | Print
Sep 28, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your wonderful review, Merlin! We truly appreciate your recommendation of Freedom Ford to your friends and family. We're thrilled to hear that Mark and Brent provided you with excellent service. We look forward to assisting you again in the future! Sincerely, the Freedom Ford Team

September 26, 2025

Everything was great. I've been going there since 2016 and have never had a problem. More

by budman1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Dove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Barclay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Freedom Ford by Ed Morse responded

Thank you so much for your kind words! We truly appreciate your loyalty to Freedom Ford (GTFD) since 2016. It's wonderful to hear that you've always had a great experience with us. We look forward to seeing you again and providing you with the same excellent service in the future! Sincerely, the Freedom Ford Team

September 22, 2025

Had my Ford Ranger recall service performed and was well pleased with the service representative. More

by Joe.burns68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Sep 22, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your positive feedback, Joe! We're thrilled to hear that you were well pleased with the service you received during your Ford Ranger recall service. At Freedom Ford, we strive to provide excellent customer service, and it's great to know our efforts are appreciated. We look forward to seeing you again for your future needs! Sincerely, the Freedom Ford Team

August 07, 2025

Charity always keeps me informed about the service and I haven't been worried about driving the roads afterwards. More

by russelljimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Tant
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Aug 07, 2025 -

Freedom Ford by Ed Morse responded

Thank you for the wonderful review, Jimmie! It's great to hear that Charity has been keeping you well-informed about your service, allowing you to feel confident on the roads. We appreciate your trust in us at Freedom Ford (GTFD) and look forward to assisting you again in the future! Sincerely, the Freedom Ford Team

July 14, 2025

I’ve been using freedom ford for 5 years and there service has always been great. More

by Pigeontubirds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy
Report | Print
Jul 15, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your kind words! We're thrilled to hear that you've been with Freedom Ford (GTFD) for five years and that our service has consistently met your expectations. We truly value your loyalty and look forward to serving you for many more years to come. See you next time! Sincerely, the Freedom Ford Team

July 07, 2025

It was a great experience with Cody Ledbetter being very honest, professional and willing to with me around my budget. More

by prashantdua84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Ledbetter
Report | Print
Jul 07, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Cody at Freedom Ford. It's always our goal to provide honest and professional service while accommodating your budget. We look forward to seeing you again! Sincerely, the Freedom Ford Team

June 16, 2025

Charity is the best service advisor! ! Always thorough on getting me checked in, status of my service, and getting me back on the road safely!! More

by dvann.d2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Tant
Report | Print
Jun 16, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Charity at Freedom Ford (GTFD). It's great to know that she provided thorough and attentive service during your visit. We appreciate your feedback and look forward to assisting you again in the future! Safe travels! Sincerely, the Freedom Ford Team

June 16, 2025

Service Advisor J. Lunsford was amazing. He made sure everything was done properly and timely. More

by mariahrbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lunsford - Service Advisor
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Jun 16, 2025 -

Freedom Ford by Ed Morse responded

Thank you for your wonderful review, Mariah! We're thrilled to hear that J. Lunsford provided you with amazing service at Freedom Ford (GTFD). Ensuring that everything is done properly and in a timely manner is what we strive for. We appreciate your feedback and look forward to welcoming you back next time! Sincerely, the Freedom Ford Team

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