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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
325 Reviews

13483 I-10 West

San Antonio, TX

78260

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325 Reviews of Freedom Chevrolet San Antonio

November 26, 2024

Great staff, Roger was very friendly, technician, Anthony was very caring with services i really needed to do, much appreciated, and lastly, car was finished ahead of schedule. More

by TDAWG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Anthony, Digital AirStrike, Angel Andino
November 26, 2024

Jesse and Angel always provide great service. They keep me informed throughout the entire process. More

by Danbuzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriguez , Angel Andino
November 25, 2024

Had my corvette serviced and my service advisor does not know how to communicate with clients. My wife had to call up there multiple time to get some updates. Also she said we would need to replace injector More

by Oscar Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Please check our account for the females name ., Angel Andino
November 22, 2024

Very friendly and curtious staff, very knowledgeable and helpful. Wait time was very reasonable for having an oil change and tire rotation. More

by Crash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 23, 2024 -

Freedom Chevrolet San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

I made an appointment to have my oil changed and tires rotated. I specifically made an appointment so that I could wait for my vehicle while it was serviced and not have a long wait. Before I made my appo More

by Kelly.lerch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Nov 21, 2024 -

Freedom Chevrolet San Antonio responded

We apologize for the inconvenience caused by your recent service experience and the unexpected wait times. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Plea se don't hesitate to reach out to me if you need anything in the meantime. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

November 16, 2024

Great service. My service advisor Adriana was very knowledgeable and will definitely request her when it’s time to go back. More

by Lulirenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana , Angel Andino
Nov 18, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

I had a great experience. I was taken care of and everyone was very professional More

by philmeuret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 18, 2024 -

Freedom Chevrolet San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Simple oil change took over 2 1/2 hours with no communication in between. Other customer was crying because her oil change took 4 hours and missed her doctors appointment. It seems like the service More

by hotchevy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Nov 13, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention and I appreciate the feedback. I apologize for the unexpected wait times as that should not have happened. We try to provide the best quality of service for our customers. I would like the opportunity to learn more about what happened so I can help. Please contact me so I can make this right. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

Nov 19, 2024 -

hotchevy56 responded

I was sent another $9.95 oil and tire rotation special. I bet it won't be honored. I'm willing to give you one more chance since I have been using this dealer for several years. I would like to get the tires balanced since I just got the oil change completed. What can you offer to make things right?

November 07, 2024

Quick and efficient. Thanks for searching for the problem - and solving the issue with my car More

by judytxsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Nov 09, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Their service experience has declined from a year ago since I bought a new vehicle from another dealership and decided to go back for an oil change and tire rotation. Made an appointment but still took More

by Jhw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Nov 09, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback and for bringing this to my attention. I apologize for the inconvenient service visit with the lengthy wait time. We aim to provide the best quality of service in a timely manner so this should not have happened. I would like an opportunity to learn more and earn your business. Please contact me at your earliest convenience so I can learn more and work towards resolving this matter. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

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