Freedom Chevrolet San Antonio
San Antonio, TX
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511 Reviews of Freedom Chevrolet San Antonio
Poor follow-up, slow service, no customer empathy or care and rude service manager. I was most disappointed with the service manager, Angel. It’s no wonder the service is sub-par. As the leader, he sets the and rude service manager. I was most disappointed with the service manager, Angel. It’s no wonder the service is sub-par. As the leader, he sets the tone for service. More
This dealership is truly stellar service from start to finish. Gabby is the best service Rep and knowledgeable in all questions. If she wants the techs to confirm she makes sure I am there. The staff are finish. Gabby is the best service Rep and knowledgeable in all questions. If she wants the techs to confirm she makes sure I am there. The staff are customer oriented in everything. Not once have I sat in my car after service performed and seen muddy or messy floorboard. Why is Gabby my preferred Rep? Because she concentrates fully on me in all that say, ask, am a concerned about and I have seen her behave exactly the same with others. How considerate and communicative every step of the way and giving time updates. WOW!! She is a gem. More
The customer service in the service department was 1000% better than my last visit in dec 2024/Jan 2025. Christopher Quintana was and is an awesome service center customer representative. better than my last visit in dec 2024/Jan 2025. Christopher Quintana was and is an awesome service center customer representative. More
The Dealership was clean , the staff was friendly. The vehicle was promptly taken in for service. The vehicle was completed in a quickly manner and returned. My last visit was very unsatisfactory. Con The vehicle was promptly taken in for service. The vehicle was completed in a quickly manner and returned. My last visit was very unsatisfactory. Congratulations for the major improvement. More
Good place for vehicles. Service is good also. Although o just had my truck serviced and had a courtesy wash but after I left I noticed scratch marks on front powder coated b Service is good also. Although o just had my truck serviced and had a courtesy wash but after I left I noticed scratch marks on front powder coated bumper from someone standing on it I assume. More
Freedom Chevrolet as I know it, has been my go to for all vehicle purchases as well as everything that comes with it. Great service. Excellent communication. All around great experience. vehicle purchases as well as everything that comes with it. Great service. Excellent communication. All around great experience. More
The staff was friendly, there was a delay in updates to get me approval to have a diagnostic on my vehicle,due to them not having the correct phone number but it’s odd I got text messages of my upcoming ap get me approval to have a diagnostic on my vehicle,due to them not having the correct phone number but it’s odd I got text messages of my upcoming appointment. Other than that everything went smooth and they took care of suv. I like the updates links text to me so I know what’s being worked and when my car was ready. More
Service Advisor, Jesse Rodriguez, was extremely helpful. He e -mailed my service documents for the past year that were in my glove compartment to my extended warranty provider. He e -mailed my service documents for the past year that were in my glove compartment to my extended warranty provider. More

