Freedom Chevrolet Buick GMC

Lupe was very professional and he was thorough with my service needs. He takes care of your car every time. Always a good experience with these guys. service needs. He takes care of your car every time. Always a good experience with these guys. More

Truck Computer Given Problems I have purchased three vehicles from dealership two of them being new. A truck I have owned for five years and barely driven is having issue after iss I have purchased three vehicles from dealership two of them being new. A truck I have owned for five years and barely driven is having issue after issue. It seem as if once I take to dealership to be serviced something else goes wrong. I just recently purchased a pre-owned vehicle and salesman didn't tell the whole truth when selling it to me. My payment was due before the date he explained. I got this truck at the end of April and happen to drive it on the freeway being of June when all of sudden the engine stated losing power and suspension. Now imagine being on a freeway where you can go up to 70 miles and hour and you're losing speed and you cannot control it. I also had my wife in the car. My door will no longer open from inside now I have to reach out to open door. The door handle on passenger just came apart. When trying to locate someone to address my concerns I was given the run around including but limited to help desk on this site. I did it to take it to them finally when all else failed and being afraid to drive it. They kept the truck for over four days did not contact me concerning the repairs made. I went up to the dealership because I need to truck for work. They didn't fix all the problems but stated I could bring it back. What an inconvenience if you ask me nor will a loaner car be given in the event as it wasn't the four days they had it. This truck doesn't have more than 80,000 miles nor has it been driven a lot. I am disappointed and will be looking into remedies to correct the above issues as I am afraid this issue will also be a continued problem and I cannot risk my life nor those I love for a truck that looks good but has problem with having less than two months. More

Chris Hightower provided exceptional customer by attentively listening when my car needed to be serviced. Work with Chris, you will be very glad you did. attentively listening when my car needed to be serviced. Work with Chris, you will be very glad you did. More

Customer Service and Satisfaction The staff was courteous and friendly. Mr. Chris Hightower and his service manager were exceptional. They helped me with making payment arrangements fo The staff was courteous and friendly. Mr. Chris Hightower and his service manager were exceptional. They helped me with making payment arrangements for an unexpected maintenance bill. They truly had my back. They truly represent the words customer service and satisfaction. Thank you all at Freedom Chevrolet for what you do each day. More

Great service! My technician Kelton not only took care of me, but helped with out TREMENDOUSLY on the charges that I had to pay versus what I would have paid regardi My technician Kelton not only took care of me, but helped with out TREMENDOUSLY on the charges that I had to pay versus what I would have paid regarding my service. I grateful and appreciative of the service I get from Ed Morse. More

CRISIS AVERTED Experience was great. I was very stressed about what my next vehicle may be. I was coming out of a lease and didn't want to purchase a new car, but it Experience was great. I was very stressed about what my next vehicle may be. I was coming out of a lease and didn't want to purchase a new car, but it was just a better thing to do. This time i made sure it was a purchase instead of lease. Leases are not for the young. More

Work completed in a timely manner Brought my car in for service. Told service assistance about my problem. He reviewed my options from what I told him. Together we came up with wo Brought my car in for service. Told service assistance about my problem. He reviewed my options from what I told him. Together we came up with workable plan. Work completed. More

Amazing Service It is important that my 2016 Malibu stays in perfect condition and I trust my service Adviser, Kelton Malone to keep me informed about the needs of my It is important that my 2016 Malibu stays in perfect condition and I trust my service Adviser, Kelton Malone to keep me informed about the needs of my vehicle. As always the service department is full of smiles and helpful staff. You can here them expressing support to the customers and see them listening with patience. We had a previously scheduled appointment and we were in and out in the time given. Thank you so much. More

Service advisors Althea Walker was my service advisor for several years at Freedom. She was the very best and was heartbroken when she left! My new service advisor i Althea Walker was my service advisor for several years at Freedom. She was the very best and was heartbroken when she left! My new service advisor is now Esmeralda a Rico and so far I am very satisfied and know she has my best interests at heart. Thank you, Esmeralda. Thank you to Mr Lee Craig for a great crew! More

L.A. Warren, Jr is an outstanding salesman, patience with his customers, just a down to earth person. I give him a 10 star for his dedication his customers, just a down to earth person. I give him a 10 star for his dedication More