Freedom Chevrolet Buick GMC
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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CALANDRA L STATEN MY CAR BUYING EXPERIENCE WITH FREEDOM WAS SUPERB CUSTOMER SERVICE. MY SALES PERSON REGGIE BUSH WAS THE BEST SALES PERSON I HAVE DEALT IN A VERY LONG MY CAR BUYING EXPERIENCE WITH FREEDOM WAS SUPERB CUSTOMER SERVICE. MY SALES PERSON REGGIE BUSH WAS THE BEST SALES PERSON I HAVE DEALT IN A VERY LONG TIME SINCE BUYING MY FIRST CAR. IF I HAD TO SAY SO MY SELF THE CUSTOMER SERVICE THAT YOU RECEIVE FROM FREEDOM IS EXCELLENT. THEY ARE VERY HELPFUL AND WILL STAY AS LONG AS THEY NEED TO. THEY WILL ENSURE THEY YOU ARE A VERY SATISFIED CUSTOMER, BEFORE/DURING/AND AFTER THE SALE OF THE VEHICLE. ALTHOUGH I WAS NOT ABLE TO DRIVE OUT WITH THE VEHICLE OF TOP CHOICE I AM VERY VERY VERY PLEASED WITH MY PURCHASE WOULD NOT HAVE DREAMED OF GOING ANYWHERE ELSE FROM THAT DAY FORWARD. THANK YOU FREEDOM JOB WELL DONE AND A SPECIAL THANK YOU TO REGGIE BERY SUPERB CUSTOMER SERVICE. More
POOR CUSTOMER SERVICE!! MY CAR WAS TOWED FROM MY APT TO FREEDOM BECAUSE IT WOULD NOT START. I DIDN'T "QUALIFIED FOR A LOANER CAR" SO I DIDN'T HAVE A CAR FOR A WHOLE WEEK. NO MY CAR WAS TOWED FROM MY APT TO FREEDOM BECAUSE IT WOULD NOT START. I DIDN'T "QUALIFIED FOR A LOANER CAR" SO I DIDN'T HAVE A CAR FOR A WHOLE WEEK. NO ONE EVER RETURN MY CALL. EVERY TIME I CALLED I WAS TRANSFERED TO A FREAKING VOICE MAIL. THE GENERAL MANAGER DIDN'T EVEN CALL ME BACK. WHEN I SPOKE WITH HIM HE HUNG UP ON ME. HE TOLD THE SERVICE MANAGER TO ASK ME WHERE I WANTED MY CAR TO BE TOWED TO, INSTEAD TRYING TO HELP ME OUT. THEY ARE VERY UNPROFESSIONAL, THEY DON'T RETURN YOUR CALL, THEY DON'T KNOW WHAT THEY ARE DOING. I WOULD NEVER, NEVER, NEVER GO BACK TO THESE JERKS!!! THEY ARE FULL OF BS. I REGRET BUYING MY CAR FROM THEM, I BOUGHT MY SECOND CAR FROM VANDERGRIFF CHEVROLET WHICH I HIGLY RECOMEND!! STAY AWAY FROM FREEDOM!!! More
Very grateful Want to thank Ricky Sanchez for helping get into a 2011 Toyota Corolla! He was amazing! He did everything he could to get me into something! I was the Want to thank Ricky Sanchez for helping get into a 2011 Toyota Corolla! He was amazing! He did everything he could to get me into something! I was there for a while but he took very good care of me! Thanks Ricky for all your help. Appreciate you very much! More
Brian was very helpful and answer all of our question. Brian was very helpful and took care of me and family,He show us everything the Buick Lacrosse had to offer.Brian was detail and understand our needs. Brian was very helpful and took care of me and family,He show us everything the Buick Lacrosse had to offer.Brian was detail and understand our needs. More
New Car Josh helped me into a new Camaro when the other store wanted me to buy a Versa. Josh even helped me learn how to use all the great connectivity featu Josh helped me into a new Camaro when the other store wanted me to buy a Versa. Josh even helped me learn how to use all the great connectivity features on my new car. Thanks Josh! #LoveMyCamaro More
Mr. Davis was extremely informative and helpful during sales process, leading to a more than satisfying car buying experience. I'd all buyers to try freedom Chevrolet. sales process, leading to a more than satisfying car buying experience. I'd all buyers to try freedom Chevrolet. More
They are the worse people for answering the phone and returning calls. They will call you and then when you do what they ask of try and call them back they never answer the phone you just get the run ar returning calls. They will call you and then when you do what they ask of try and call them back they never answer the phone you just get the run around. They are the worse of the worse the people who work in the offices have no customers service skills at all. They need to be shut down. I will never recommend any one to go the Wheatland location please do not got there. DO NOT GO TO THE FREEDOM CHEVY ON WHEATLAND ROAD IT IS THE WORSE FOR CUSTOMER SERVICE. More
I bought a 2008 Cadallic CTS AWD from them. On the test drive I heard a sound from the right rear tire. They checked it and said everything was OK. When I go home I saw a slit in one of the tires, they rep drive I heard a sound from the right rear tire. They checked it and said everything was OK. When I go home I saw a slit in one of the tires, they replaced it under my road hazard. Two months later lights came on the dash, they said the right rear hub was cracked, why didn't they find that when the checked it. I had them put new pads and resurface the disk ( $270). Then I had the oil changed and three months later I found it was 2 1/2 qt's low and I could not get the oil cap off. I took it in for them to fix it (4 hours) and when I got home the oil cap wasn't fixed. I went in and talked to the general manager about them not fixing the oil cap the first time and he said he would check into it and call me by 10:00 the next morning, I never heard from him.I had to take it back again for them to fix the oil cap. I'm never going back there again. More
This dealership is horrible, I purchased my very first car from here, a 2011 Chevy aveo. 4 days later the car was heating up on me so I took it back, they told me they fixes it in literly 20 minutes and s car from here, a 2011 Chevy aveo. 4 days later the car was heating up on me so I took it back, they told me they fixes it in literly 20 minutes and sent me home, 2 days later the same thing happened again. So I called them and they told me to take it in which I did and they could not figure it out and said that there could be a bug but could not find anything. Not even a week later it happened again and this time they said they would keep it over the weekend but could not give me a rental because I was not 21, ridiculous!!!! I ended up changing my car and when I went to get oil changes Maria the service worker gave me a hard time! She was very rude and argued with me because she had no record of my oil changes in the system. I will never go back to that horrible dealership! Bunch of rude people!!! More
Okay if you want to get a pretty okay deal on a car this is a good place to go. My problem with this dealership is that when my husband and I bought a truck from them on Feb. 5th 2013 we told them first tha is a good place to go. My problem with this dealership is that when my husband and I bought a truck from them on Feb. 5th 2013 we told them first that we where using a voucher from Air Check Texas which I was told over the phone they do take. When we got there nope they did not take it. So I asked allright what can you do for us then? They got us into a 2012 GMC Canyon for 348 a month at 3.74 intrest which is a good deal. Now for a trade in we have a 1993 Ford Ranger that will have to be towed in they said fine we will contact you soon to see about setting up a time to come and get it. Well here it is Feb 22 2013 and I have heard nothing from them. The truck is still a yard ornament it cannot be driven cause it is stuck in reverse. I have called multiple times about this and I either get someone who knows nothing about this or I have to leave a message and sometimes no one will pick up the phone. I need them to come get the truck we have already signed the title over too them. If it is not picked up soon I just might part the thing out! This is ridiculous! More