Fred Martin Superstore - Service Center

This dealership has definite communication issues. Called multiple times unable to get anybody to actually answer the phone. Then sit in the waiting area for 90 minutes with zero communication. Over Called multiple times unable to get anybody to actually answer the phone. Then sit in the waiting area for 90 minutes with zero communication. Overall, for a place where customer satisfaction should be a high priority, Fred Martin shows losing effort! More

Very friendly and helpful and respectful dealership excellent service and customer care great service department and very clean establishment excellent service and customer care great service department and very clean establishment More

Great service and quality of work thank you Taylor and entire team. Much appreciated. Thanks entire team. Much appreciated. Thanks More

This dealership pays attention to detail. The customer is always right….not something you see much of anymore. The customer is always right….not something you see much of anymore. More

Had been dealing with all my ecodiesel issues and they were fair with bills for labor, loaner, and pushed everything through warranty without issues. Now if Jeep/vm could have keep up with replacement ec were fair with bills for labor, loaner, and pushed everything through warranty without issues. Now if Jeep/vm could have keep up with replacement ecodiesels engines I would have been on the road months ago. Finally got a batch of replacement engines in for many people. Mechanic and service manager for my car were good with communication. More

Disappointed in their service department. I had an appointment they only did a service check and it took all day. I had an appointment they only did a service check and it took all day. More

Always excellent service. Big bonus- for oil changes, there is NEVER any residual oil on garage floor. Always friendly and courteous. Big bonus- for oil changes, there is NEVER any residual oil on garage floor. Always friendly and courteous. More

Excellent service provided, friendly staff, very easy to get and appointment and kept you up to date the entire time. get and appointment and kept you up to date the entire time. More

Very efficient and friendly. When your car is service, they are accurate on how long it will take. When your car is service, they are accurate on how long it will take. More

Quick oil change department needs a new manager. Service technician to busy with their cell phones, to provide timely service. They did not honor the full price of a Chrysler service coupon. As many Service technician to busy with their cell phones, to provide timely service. They did not honor the full price of a Chrysler service coupon. As many times I have bought my Jeeps here fore service, this will be the last time. More