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Fred Martin Superstore - Service Center

Barberton, OH

4.5
339 Reviews
Call Service Center (330) 753-4444

339 Reviews of Fred Martin Superstore - Service Center

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May 28, 2024

The service tech’s were quick, courteous, and professional in performing the oil change in our vehicle. More

by jimandmindy.wilgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zink
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May 29, 2024 -

Fred Martin Superstore responded

Thank you for your kind words and for choosing our service department! We look forward to seeing you again!

May 22, 2024

Love the employees, always a great atmosphere, fast and reliable, lists everything needed when buying or servicing a car More

by flairsidemaniac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our staff and out dealership! Your business means a lot to us! Thank you again and we look forward to your next visit!

May 22, 2024

I took my jeep renegade in because it was running loud and Taylor black did a great job of keeping me informed and what was going on with my jeep More

by Dollyc808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Fred Martin Superstore responded

Thank you for choosing our team and for taking the time to leave us 5-stars! We're happy to hear we could get your Jeep fixed up and back on the road! Thank you again and we look forward to your next visit!

May 03, 2024

Communication & customer service was great ! I would recommend ! I will definitely go back when I need my Jeep serviced! More

by Mamaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The drivers were very nice !
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May 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our dealership and for choosing our team! We look forward to seeing you again!

April 24, 2024

Timely service, very friendly staff. Listened to my concerns and addressed. Hopefully problem is solved. More

by bparidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Fred Martin Superstore responded

Happy to hear our team could provide you with a great experience! Thank you so much for choosing our team and for taking the time to leave us 5-stars! Please reach out if we can help with anything else. Thank you again!

April 22, 2024

Fred Martin and all their employees are always professional and courteous Went to speedy wash and lube they were very fast and efficient and they make sure our SUV stays clean and vacuumed with al More

by woreoutroofer2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Smakula, All employees where you get your oil change
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Apr 23, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about both our Superstore and Speedy staff! We're happy to hear we could give you a great experience across the board! Thank you again and we look forward to your next visit!

April 19, 2024

Love this dealership! Everyone is so helpful and knowledgeable! I always feel safe and at ease when I talk to anyone at Fred Martin! More

by NilaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Moore
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

April 12, 2024

I appreciated the timeliness of the work performed on my vehicle and the professionalism of the service advisor, Scott. I am concerned that with only 21000 miles this car has already had multiple recalls, w More

by Brent
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Fred Martin Superstore responded

Hi Brent. Thank you so much for your high rating and for your kind words about our service department! Please reach out if we can help with anything else. Thank you again!

April 12, 2024

My vehicle had some erosion that developed over time, Fred Martin Super store got me right in and repaired all erosion, they did a beautiful job More

by Catfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

April 07, 2024

Bought 4 vehicles from Fred Martin, had good experiences on all 4. Service is great. More

by dmartin8474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Smakula
Report | Print
Apr 08, 2024 -

Fred Martin Superstore responded

We're happy to hear we could continue to provide you with a great experience! Thank you so much for your continued business and for taking the time to leave us 5-stars! We look forward to your next visit!

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