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Fred Martin Superstore - Service Center

Barberton, OH

4.5
339 Reviews

339 Reviews of Fred Martin Superstore - Service Center

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August 04, 2024

Professional, staff very friendly, they send a service reminder, very good job done and again will use Fred Martin services. Thank you! More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Fred Martin Superstore responded

Thank you so for choosing our team and for your 5-star review! We're happy to hear we could get your vehicle fixed up and back on the road! Thank you again and we look forward to your next visit!

August 03, 2024

Service department seemed a little pricey, and not very efficient on parts delivery. Had my car for four days before it was done More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Fred Martin Superstore responded

We apologize for any delays on your vehicle, but we appreciate your patience and willingness to work with us on this. We are happy to hear that we could give you good experience overall. We thank you so much for choosing our business and we look forward to making your next service visit even better!

July 31, 2024

Very pleased with all aspects of the repair of my 2021 ram towing diagnostics pricing were all fair honest and completed in a timely manor More

by erickevanjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could get you fixed up at the right price! Thank you for your 5-star review and for your business!

July 26, 2024

Easy to schedule appt. Promptly great with a very motivated service rep. Brought in the oil I wanted for my Viper. Took a bit over an hour. Loved it. I will return! More

by kraenzlere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words and for your business! We're happy to hear our team could get it done! Thank you again and we look forward to your next visit!

Jul 29, 2024 -

kraenzlere responded

Ok to send

June 17, 2024

This time, just stopped for oil change - it was quick, fast, and easy as always More

by jerehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mencini
Jun 18, 2024 -

Fred Martin Superstore responded

We're happy to hear we could get you in and out and back on the road! Thank you for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

June 13, 2024

When I showed up to drop off my truck they couldn’t find my name then they thought I was someone else. So that didn’t start out to good. More

by rosswmollohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 13, 2024 -

Fred Martin Superstore responded

We're sorry to hear about your experience. We will be forwarding your review to our management team in order to keep these mistakes from happening going forward. If there was anything else that went on with your visit, please let us know by emailing us at fmcares@fmcars.com. We thank you for your review and for your business.

June 08, 2024

Always curtious. They know what they’re doing. They communicate everything. They’re time efficient. More

by Clbtr222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zink
Jun 10, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for taking the time to leave your kind, 5-star review and for supporting our business! We look forward to seeing you again!

May 31, 2024

My wife and I buy all of our cars and have them serviced with Fred Martin Superstore. Always feel taken care of and if something isn’t right they are pretty good at resolving issues. More

by J&RPatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil Change
Jun 06, 2024 -

Fred Martin Superstore responded

Thank you so much for your continued support of our dealership! Your business and your 5-star review mean a lot to us. Please reach out if there is anything else we can help with. Thank you again and we look forward to your next visit!

May 31, 2024

Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zink
Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

May 31, 2024

Taylor Black and Robert Miller were a phenomenal team. Very helpful and both went the extra mile to make sure all my questions were answered. Would highly recommend them to others. More

by jsharpeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller is 5 stars!
Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and Robert could provide a great service experience! Please reach out if there is anything else we can help with. Thank you for the 5-star review and for choosing our team!

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