Fred Martin Superstore - Service Center

Absolutely amazing! This team is top notch! Will definitely use their service again in the future This team is top notch! Will definitely use their service again in the future More

I went in for my oil change and everyone was so nice to me and very helpful. me and very helpful. More

I came for a simple oil change tire rotation and a shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it afte shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it after hearing nothing. Apparently since I did not say I needed it back it just got pushed to the side car had to be left over night and in the morning told him I was coming to get it and still had to wait for the oil change and tire rotation. Just ridiculous I didn’t realize I had to say that I needed my vehicle to get them to work on it when I had an appointment More

I was very impressed by the friendly staff and service I received I appreciated the time they took to get my truck right. Great job received I appreciated the time they took to get my truck right. Great job More

I feel at ease everytime I visit and know I’m always taken care of and with respect. taken care of and with respect. More

The service department does such a fabulous job when they service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained a service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained and what is going on throughout the whole process. Mike Loucks is the gentleman that helped me and my family. Great job Team Fred Martin! Update 11/21/2024 - Went to Speedy and had a oil change and tire rotation done the other day and everything went fantastic like normal. They even cleaned the spot where the old oil change sticker was on the windshield that left glue on the windshield with windex and placed the new one in the spot it was. Going beyond the normal service garage does! Great job Team Fred Martin! Always pleased with their service and professionalism. More

Spent more time talking to salesmen then waiting. Great experience! Jeremey , Mike and Jerome made me feel welcome ! Great experience! Jeremey , Mike and Jerome made me feel welcome ! More

Terrible customer service, I made an appointment 10 days out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use h out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use her car, after four (4) days the Fred Martin dealership had not even started on my recall items, I had to pick the truck up with ZERO recalls being completed. I believe because I didn’t buy the truck from them that I went to the back of the line, I moved here a year ago from out of state and some day in the short future I will replace this truck but I doubt it will be from Fred Martin RAM, would you buy anything from these guys after being blown off for factory recall issues to include faulty wheel studs that hold the tires and rims on the truck. Not sure if this is how they operate on a daily basis but my first impression was a BIG disappointment!!! Bill Miller More

Taylor was excellent and very communicative and explained everything that was done and work was done efficiently everything that was done and work was done efficiently More

Fast, efficient service. Same day appointment. Taylor Black is an excellent service advisor and very polite. Same day appointment. Taylor Black is an excellent service advisor and very polite. More