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Fred Martin Superstore - Service Center

Barberton, OH

4.5
351 Reviews
Call Service Center (330) 753-4444

351 Reviews of Fred Martin Superstore - Service Center

Sort by
April 04, 2025

Very satisfied with every one at the dealership in the leasing of my car. Especially Olivia in the service department who took all the time I needed to answer all questions. More

by sstein5499@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia service dept.
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March 18, 2025

Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend More

by Jrad2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! We look forward to seeing you again!

March 10, 2025

Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. More

by malea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

February 26, 2025

Fred Martin did a great job servicing our vehicle. Taylor, the mechanic kept us apprised of its progress every step of the way, and even cleaned it both inside and out as a courtesy for being so patie More

by boord71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could help get your vehicle taken care of! Thank you for your patience and for taking the time to leave us 5-stars. Please reach out if there is anything else that we can help out with. Thank you again and we look forward to your next visit!

February 26, 2025

Pleasure to work with. Great communication and fast service. Taylor Black is excellent to deal with! More

by keproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

February 25, 2025

Friendly , good service fix in a timely manner,polite service and clearly explained the problems More

by jharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Fred Martin Superstore responded

We're happy to hear we could get your Ram fixed up and back on the road! Thank you for your business and we look forward to seeing you again!

February 17, 2025

Ok ok ok ok ok okay ok ok ok ok ok ok ok ok ok ok ok More

by mattkesti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Fred Martin Superstore responded

Ok ok ok! Thank you so much for your business and for taking the time to leave us a high rating! We look forward to making your next visit even better!

January 28, 2025

Absolutely amazing! This team is top notch! Will definitely use their service again in the future More

by Happy in Wadsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teagle Olivia
Report | Print
Jan 28, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to your next visit!

January 13, 2025

I went in for my oil change and everyone was so nice to me and very helpful. More

by weaselrowe33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People doing my oil change
Report | Print
Jan 14, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your business and for your 5-star review! We look forward to seeing you again!

January 13, 2025

I came for a simple oil change tire rotation and a shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it afte More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Fred Martin Superstore responded

Hi Karen. We're sorry to hear about your experience. When you can, please email us your contact information to Fmcares@fmcars.com so that we may look into this further. We thank you for bringing this to our attention and for your review.

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