Fred Martin Superstore

Gave 1 star because it couldn’t give zero. This company violates Ohio Administrative Code /109:4 /Chapter 109:4-3 | Deceptive Acts or Trade Practices in Connection with Consumer Transactio This company violates Ohio Administrative Code /109:4 /Chapter 109:4-3 | Deceptive Acts or Trade Practices in Connection with Consumer Transactions Bait Advertising. They advertise perks for cars in their website, I confirmed with the salesman multiple times that the perks applied to the vehicle I was interested in. Then when I went to sign the deal informed that the perks do not apply nor would they honor the website or verbal confirmation. Do NOT purchase anything from them! More

Logan took everything I was looking for and found the right truck I needed. He went above and beyond to do as much as possible over the phone as to not Interrupt my busy work schedule. I was at the deale right truck I needed. He went above and beyond to do as much as possible over the phone as to not Interrupt my busy work schedule. I was at the dealership for a minimal amount of time to compete my purchase. Logan was honest with no hidden markups or sneaky sales tactics you often hear about and see at other dealers. If you want a honest salesman who will find the car or truck your looking for ask for Logan and he will listen and get you what your looking for. More

I was thoroughly impressed and satisfied with my experience at Fred Martin Superstore. Thank you! experience at Fred Martin Superstore. Thank you! More

WOW WOW WOW. I wish I could give more then 5 star. Kelli knows her stuff. I was about to walk when I saw what my new payment would be. But Kelli showed me logic I wish I could give more then 5 star. Kelli knows her stuff. I was about to walk when I saw what my new payment would be. But Kelli showed me logic in black & white on paper and she made total sense. You have to go with logic every time. Every one was so professional and also down to earth. They got me my Jeep with everything I wanted and more! More

Excellent customer service. Friendly people. Quick service, accommodating staff, clean and clean showroom. Good location Friendly people. Quick service, accommodating staff, clean and clean showroom. Good location More

I hate even giving this place 1 star. Absolute SNAKES and SCAMMERS. Purchased a new Jeep after trading in our Mercedes. 2 months later they inform us THEY made an error with the payoff am Absolute SNAKES and SCAMMERS. Purchased a new Jeep after trading in our Mercedes. 2 months later they inform us THEY made an error with the payoff amount and that we would need to come up with another $7,000 or they would stick us with 2 car payments. The way JOHN RIZZOTTO spoke to my wife was disgusting and reprehensible. Now they want us to return the car and take our old one back. Seems fishy to me! Do not trust anything they tell you! More

I went in for my oil change and everyone was so nice to me and very helpful. me and very helpful. More

I came for a simple oil change tire rotation and a shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it afte shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it after hearing nothing. Apparently since I did not say I needed it back it just got pushed to the side car had to be left over night and in the morning told him I was coming to get it and still had to wait for the oil change and tire rotation. Just ridiculous I didn’t realize I had to say that I needed my vehicle to get them to work on it when I had an appointment More

I was very impressed by the friendly staff and service I received I appreciated the time they took to get my truck right. Great job received I appreciated the time they took to get my truck right. Great job More

Trey was great. Understood our needs and was very efficient. Was able to get in and out in under 3 hours. Understood our needs and was very efficient. Was able to get in and out in under 3 hours. More