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Fred Martin Superstore

Barberton, OH

4.7
2,621 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,621 reviews

February 20, 2025

Amber was wonderful the first time, purchasing our first jeep, wasn’t rushed, told her what we were looking for & was nothing short of excellent. Totaled the jeep ( great safety features ) came back a 2nd t More

by kristaafusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your continued support and for your kind words about Amber and our team! Congratulations on your purchase and we look forward to working with you again on the next one!

February 20, 2025

The dealership provided a great experience and I really enjoyed the time I spent there. More

by 33rjohns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide you with a great experience! Thank you for your 5-star review and congratulations on your purchase! We look forward to seeing you again!

February 20, 2025

This is my second time purchasing from here, the experience is always friendly and courteous More

by OZELLA.FRYE
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your continued support of our dealership and for your 5-star rating! Congratulations on your new Jeep and we look forward to seeing you again!

February 18, 2025

Fred Martin Superstore has an awesome selection of new and used Ram trucks! I found the very specific Ram 1500 truck I was looking for with all the bells and whistles included at a lower cost than what al More

by Holly Kuhlman
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Fred Martin Superstore responded

We're happy to hear that our team could help! Thank you so much for driving out and shopping with us, Holly! Congratulations on your Ram and we hope to see you again the next time you're out this way!

February 17, 2025

Ok ok ok ok ok okay ok ok ok ok ok ok ok ok ok ok ok More

by mattkesti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fred Martin Superstore responded

Ok ok ok! Thank you so much for your business and for taking the time to leave us a high rating! We look forward to making your next visit even better!

February 17, 2025

I have been purchasing vehicles for 50 years and this was the best dealership experience I have ever had. The salesperson was the best and follows up with me all the time. She answers all my questions in a t More

by wieszal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fred Martin Superstore responded

We love to hear that Kelli and our team were able to knock it out of the park! Thank you so much for your kind words and for choosing our dealership! We look forward to seeing you again!

February 15, 2025

Kelli is a superstar! Got me out of an overpaid payment and into a wonderful Jeep. She was extremely professional and an absolute pleasure to work with. More

by jbersaglia2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words about Kelli and for choosing our team! Congratulations on your new Jeep and we look forward to seeing you again!

February 15, 2025

Trey was a very good sale guy. He was personable easy to deal with and not pushy. He listened to what we were looking for and gave us a few different options to look at. More

by Andre Branch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Fred Martin Superstore responded

We're happy to hear that Trey and our team could help you find the right vehicle! Thank you so much for your kind 5-star review and for your business, Andre! We look forward to seeing you again!

February 14, 2025

KELLI THE SALES PERSON WAS GREAT IN EVERY WAY POSSIBLE TO HELP ME MAKE MY PURCHASE. UNFORTUNATELY I BOUGHT THE JEEP REMOTELY AND THAT WAS A BIG MISTAKE ON MY PART THIS TIME. I BOUGHT @ 10 VEHICLES THIS WAY O More

by redsalsabarn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Fred Martin Superstore responded

We're sorry to hear that your experience was less than 5-stars. However, there are some issues regarding your review we would like to clear up. The vehicle purchased was sold as-is and we had informed you prior to the sale that, with it being as-is, this vehicle had not undergone an inspection and that it would be best to see it yourself in-person. We are sorry this was your experience, but it can happen with an as-is purchase. We thank you for your comments.

February 14, 2025

Great price and service. Missing 2 1/2 to 2 hitch adapter pin and clip More

by Springerdogs84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Fred Martin Superstore responded

Thank you for the kind words and for your 5-star review! We look forward to seeing you again!

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