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Fred Martin Superstore

Barberton, OH

4.7
2,673 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,673 reviews

May 02, 2025

I just received my reticle back from the service department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for s More

by Jkipfer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Fred Martin Superstore responded

We're sorry to hear your experience was anything less than 5-stars. We have been made aware that a service advisor has attempted to reach out in order to get these issues resolved. We thank you for your review and we hope to get this situation solved soon.

May 02, 2025

I got my van back from Fred Martin Superstore about a week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now to More

by Annagreencpht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Fred Martin Superstore responded

Hi Anna. We thank you for bringing this to our attention and for your review.

May 01, 2025

Clean and comfortable showroom and waiting areas. Logan Riley is a great salesperson. He was friendly, patient and very knowledgeable about the cars I tested. He also stayed late to show me how to op More

by Druegsegger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Fred Martin Superstore responded

We're happy to here that Logan and our team could provide you with a great experience! Thank you so much for your kind words and for your business. Congratulations on your new Jeep and we look forward to seeing you again!

April 30, 2025

Free oil change crew is awesome! Friendly.and efficient…also appreciate the free car wash! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the Quick Lube
Apr 30, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about our Speedy team and for your business! We look forward to seeing you again!

April 30, 2025

They are very helpful and courteous. I like the dealership. I was very pleased.with the service More

by antoncross98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Fred Martin Superstore responded

Thank you for your kind words and for your business! Congratulations on your new Jeep and we look forward to seeing you again!

April 29, 2025

Professional, gets the job done! Everyone is friendly and courteous! Store is very clean with very nice waiting area. More

by Bradwhinnery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Apr 30, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide a great experience! Thank you for your kind words and for your business. We look forward to your next visit!

April 27, 2025

Huge place. The staff were friendly and helpful. I wish there could have been more negotiations regarding the price. More

by Cheriedennissmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
De’Angelo "DJ" McNeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide you with a good experience! Thank you for your kind words and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!

April 25, 2025

Mike Rutherford was an amazing partner in completing my Kia Niro purchase. His diligence and communication in the whole process—ensuring every detail was taken care of—was impeccable. I would highly recomm More

by alangay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Fred Martin Superstore responded

We're happy to hear that Mike and our team could help out! Thank you so much for your kind words and for you business. Congratulations on your purchase and we look forward to seeing you again!

April 22, 2025

I am very happy with the service I received at Fred Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selecti More

by mschenz
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli
Apr 22, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could provide you with a great experience. Thank you so much for your review and for your business. Congratulations on your purchase and we look forward to seeing you again!

April 21, 2025

Very quick and efficient with my warranty repair. Definitely coming back for maintenance and repairs. More

by Zachbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Fred Martin Superstore responded

We're happy to hear we could get you fixed up an back on the road. Thank you for your support and we look forward to your next visit!

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