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Fred Martin Superstore

Barberton, OH

4.7
2,620 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,620 reviews

February 26, 2025

Fred Martin did a great job servicing our vehicle. Taylor, the mechanic kept us apprised of its progress every step of the way, and even cleaned it both inside and out as a courtesy for being so patie More

by boord71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could help get your vehicle taken care of! Thank you for your patience and for taking the time to leave us 5-stars. Please reach out if there is anything else that we can help out with. Thank you again and we look forward to your next visit!

February 26, 2025

Pleasure to work with. Great communication and fast service. Taylor Black is excellent to deal with! More

by keproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

February 25, 2025

Friendly , good service fix in a timely manner,polite service and clearly explained the problems More

by jharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Fred Martin Superstore responded

We're happy to hear we could get your Ram fixed up and back on the road! Thank you for your business and we look forward to seeing you again!

February 24, 2025

Logan was excellent to work with. The entire process, start to finish was a very positive experience. Thanks to FM wor all your hard work. More

by tt51502002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gunther 5 Stars
Feb 25, 2025 -

Fred Martin Superstore responded

We're happy to hear that Logan and our team could help find the right vehicle for you! Thank you so much for your business and congratulations on your purchase!

February 24, 2025

Brian went above and beyond to ensure we found the car we were looking for. He was pleasure to work with. If you're looking for a car definitely contact Brian. More

by Zach.C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

February 23, 2025

Very smooth and easy purchase. Vehicle description was accurate. I felt I was treated fairly. Salesman was extremely helpful and had answers to questions. Finance person was effici More

by inspool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Chaboudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! Please reach out if there is anything else that we can help out with. Thank you again and congratulations on your purchase!

February 23, 2025

Bill was amazing with assisting me with my purchase. . I was predominantly a Chevy truck buyer but didn't know what I was missing out with the Dodge RAM line until test driving a few trucks with Bill. Ve More

by dmcnamara32669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Fred Martin Superstore responded

We're happy to hear that Bill and our team could help switch you over to the RAM side! Thank you so much for your kind words about Bill and our team, and for choosing to do business with us! Congratulations on your truck and we look forward to seeing you again!

February 21, 2025

Store was clean and the staff was very nice! Finance was very informative and amber was very helpful through the entire process. More

by Beth hughes
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon frost
Feb 24, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your 5-star review and for you business, Beth! We look forward to seeing you again!

February 21, 2025

Michael Rutherford is great salesman. He helped me by buying a vehicle at more than the dealer I was dealing with was willing to pay. More

by SINCMT0210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Fred Martin Superstore responded

We're happy to hear that Michael and our team could help you get a great deal! Thank you so much for your 5-star review and for choosing our team! We look forward to seeing you again!

February 20, 2025

Amber was wonderful the first time, purchasing our first jeep, wasn’t rushed, told her what we were looking for & was nothing short of excellent. Totaled the jeep ( great safety features ) came back a 2nd t More

by kristaafusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your continued support and for your kind words about Amber and our team! Congratulations on your purchase and we look forward to working with you again on the next one!

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