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Fred Martin Superstore

Barberton, OH

4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

June 17, 2025

Tim was excellent! He was extremely helpful and responsive and helped us get exactly what we were looking for! The dealership was clean and welcoming and the rest of th More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
Jun 17, 2025 -

Fred Martin Superstore responded

We're happy to hear that Tim and our team could get everything taken care of! Thank you for your kind words and for your business!

June 17, 2025

Quick oil change and free car wash. Great service. Fast and friendly. Fred Martin’s got it figured out. More

by Dk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change crew
June 14, 2025

My 17yr old daughter bought a used car and we purchased the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module h More

by jefden03
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Fred Martin Superstore responded

We're sorry to hear this was your experience, however, the vehicle purchased was purchased As-Is, and the extended warranty does not cover this part. We understand the frustration, but this can happen with an as-is purchase. We thank you for your comments.

June 11, 2025

Had my car at a different dealership 3x to correct and issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only u More

by kleinkristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Fred Martin Superstore responded

We're happy to hear that our team could help out! Thank you for your kind words and for choosing us! We look forward to seeing you again!

June 09, 2025

People were friendly and helpful. The process was quick and easy. Nice selection to choose from and DJ was great. More

by Aixela.shaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
De’Angelo "DJ" McNeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for shopping with us! Congratulations on your purchase and we look forward to seeing you again!

June 07, 2025

Everyone I worked with was very nice and helpful! Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I f More

by Candace W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We appreciate your business and look forward to seeing you again!

June 05, 2025

Excellent service. Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you! More

by deeanddon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in Finance is very knowledgeable and helpful
Jun 06, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

June 04, 2025

I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated. More

by Lunsfordkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Van Jura
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your business and for your review! We look forward to your next visit!

May 30, 2025

I bought a used vehicle over the phone from out of state and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing a More

by Chad Cushing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Shean, Rob Gunther, Bob Bashoor
May 30, 2025 -

Fred Martin Superstore responded

We're happy to hear that our team could get it done! Thank you so much for your kind words and for your purchase! Enjoy your new ride and we look forward to hearing from you again!

May 27, 2025

They were very polite and helpful. I am glad I chose this dealer. They patiently answered our many questions. Thank you so much! More

by kohei
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

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