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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,567 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,567 reviews

January 30, 2025

Michael Trissel was awesome. I told him what I was looking for and he nailed it. From the time I got in the door till the car was sold. I would Recommend anyone to him that is lo More

by Shanika c
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Mike and our team! Congratulations on your purchase and we look forward to seeing you again!

January 29, 2025

Amber made my experience smooth and flawless! 5 stars isn’t enough! Would definitely recommend her! More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Fred Martin Superstore responded

We're happy to hear that Amber and our team could provide you with a great experience! Thank you so much for your business and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 28, 2025

Absolutely amazing! This team is top notch! Will definitely use their service again in the future More

by Happy in Wadsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teagle Olivia
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Jan 28, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to your next visit!

January 27, 2025

Everything was great! ! Logan did a wonderful job. He was patient and delivered exactly what we wanted. More

by heidikelly93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Fred Martin Superstore responded

We're happy to hear Logan and our team could help out! Thank you so much for your 5-star review and for your business!

January 26, 2025

what a great place to buy a new jeep Darin was one of the best salesmen i have ever dealt with More

by j.english.vku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darin Fink
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Jan 27, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for the 5-star review and for your business!

January 26, 2025

This is the 3rd car we bought from Fred Martin. Great Job will definitely be back More

by Chad.kelly23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Fred Martin Superstore responded

Thank you for your continued support of our dealership and for your 5-star review! We look forward to seeing you again!

January 25, 2025

Gave 1 star because it couldn’t give zero. This company violates Ohio Administrative Code /109:4 /Chapter 109:4-3 | Deceptive Acts or Trade Practices in Connection with Consumer Transactio More

by alridler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Gordon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Fred Martin Superstore responded

Good morning. We apologize for your experience. An error with our website caused a photo of a previous sales offer to appear that was no longer valid at the time of your visit, and the sales representative in question was unaware of the change. However, we do not agree with your accusation that his violates any administrative code as the advertisement states that the offer is only on select vehicles. We have spoken to the sales representative and have educated them on proper procedure regarding vehicle offers in order to ensure these miscommunications do not continue. We again apologize for this error and for your experience. We thank you for your review.

Jan 30, 2025 -

alridler responded

The salesman told me the offer applied the offer was also listed on your public website. When the policy was brought into question while I was there the salesman was able to tell me what the updated policy was and apologized that he hadn’t paid attention to the fact the car didn’t qualify since your own advertisement was shown with the car. That tells me he knew the policy but was more interested in making a sale with the hopes I wouldn’t question it. The fact that it was on the website and the salesman confirmed that the car applied the offer should have been honored. It wasn’t and therefore you violated Ohio Law for False advertising.

January 24, 2025

Logan took everything I was looking for and found the right truck I needed. He went above and beyond to do as much as possible over the phone as to not Interrupt my busy work schedule. I was at the deale More

by Coachjay0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!

January 24, 2025

I was thoroughly impressed and satisfied with my experience at Fred Martin Superstore. Thank you! More

by njsavidge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Fred Martin Superstore responded

Thank you so much for taking the time to leave us 5-stars! Your business is appreciated!

January 22, 2025

WOW WOW WOW. I wish I could give more then 5 star. Kelli knows her stuff. I was about to walk when I saw what my new payment would be. But Kelli showed me logic More

by jenjen101570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Fred Martin Superstore responded

We're super happy to hear that Kelli could help get you into the right vehicle at the right price! Thank you so much for your kind words and for your business! Please reach out if there is anything else that we can help with. Thank you again and congratulations on your new Jeep!

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