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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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June 07, 2023

Everything good on my car change oil , check brakes driver side and it all good More

by james s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Fred Martin Nissan responded

Thank you so much for the kind words and for your business! We look forward to seeing you again for your next oil change!

Jun 08, 2023 -

james s responded

No plm will see you next oil change in October

June 03, 2023

It was a pleasant service, no pressure was given and had great customer service! Peaceful More

by Kl3mrsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. Rich and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

May 30, 2023

patrick is awesome same with jeff the manager. will always return here, freindly and great service More

by cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pennell
May 31, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Patrick delivered such a great experience!

May 27, 2023

Great, thorough and friendly service! Highly recommend, will be back and will send others your way! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2023

Thanks for your service ! You did a very good job! Appreciate it very much! Looking forward to be with you soon! More

by DAIGAKALNS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Fred Martin Nissan responded

Thank you for the kind words and for giving us your business! We look forward to seeing you soon too!

May 25, 2023

I purchased a used car from the dealership. The car was not throughly inspected before delivery to me. The dealership did make everything right and I am very happy with my purchase after everyt More

by SOFTBALL1616
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Fred Martin Nissan responded

Thank you so much for allowing us to make this right. Your business means a lot to us. Thank you for the high review and we hope to make your next experience with us 5-stars right from the get go!

May 23, 2023

Nice people and great service would definitely recommend. If u looking for help with product pr service they have all the answer More

by virgoju1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Fred Martin Nissan responded

Thank you so much for your 5-star review and for your business! We look forward to seeing you again for your next service appointment!

May 23, 2023

My car was serviced by a 3rd party that Fred Martin uses. This 3rd party caused various issues to my car. Initially when I brought the car home the automatic window feature was not working and I had to call More

by AMBERMG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Fred Martin Nissan responded

Hi Amber. We apologize for the frustration you are experiencing. It appears that the 3rd party we use did not make us aware of the the trunk option at the time of scheduling. We have since reached out the the 3rd party to relay the information. Again, we do apologize for this experience. Thank you for your review.

May 20, 2023

Unexpected service I’m was floored I’m will be going back FOR EVERYTHING that needs to be done More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Geoffrey responded

very good service and then some

May 19, 2023

I always get great service there would not go anywhere else. Makes you feel like family. More

by ROXANNREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

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