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Dave Reeves
Dave Reeves at Fred Martin Nissan
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Dave Reeves

Shop Foreman

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.7
121 Reviews
4.7

121 Reviews

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121 Reviews of Dave Reeves

April 10, 2024

Dealership Rating
Employee Rating

Great service, very nice people,all around good experience, would go back there for sure. More

by Chinalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine

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Apr 10, 2024

Fred Martin Nissan responded

We love to hear it! Thank you for your 5-star review and for your business! We look forward to seeing you again!

September 28, 2023

Dealership Rating
Employee Rating

The service was great, and the technician was friendly They were timely and attentive. Would recommend to my friends. More

by Dotenshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine, Amy Bailey , Lou Kimevski

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Sep 29, 2023

Fred Martin Nissan responded

Thank you for choosing us and for leaving us a 5-star review! Let us know if there is anything else we can help with! Thank you again and we look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Excellent truck, followed up with excellent service! Don't know if the truck or the service, or combo continues to keep this truck running without any break downs! Here again, excellent job!! More

by JEWELJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine, Amy Bailey

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Sep 24, 2023

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2023

Dealership Rating
Employee Rating

extremely rude, disrespectful not truthful dishonest doesn’t have good communication, skills, lacks empathy I would never go back there again in my life More

by ripruga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Wilson, Patrick Hine, Amy Bailey , Jeremy Lynch, Jonathan Maas, Tony Sinclair

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Sep 25, 2023

Fred Martin Nissan responded

Thank you for bringing this to our attention. We were unable to find your email address in our system and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your name, contact information, and a description of your experience. Thank you for your review.

August 25, 2023

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Employee Rating

Fast, convenient, and pleasant customer service. The work was done correctly. Waiting area I was clean, with fresh coffee More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine, Amy Bailey , Vicki Kuhns, Denise Law

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Aug 26, 2023

Fred Martin Nissan responded

Thank you, Bud, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 14, 2023

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Employee Rating

They were very helpful and the car was done on time. We will use them again More

by JAMES@ACTIONPRINTINGOHIO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine, Amy Bailey

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Jul 15, 2023

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, James. We appreciate your business and hope to see you again soon.

July 12, 2023

Dealership Rating
Employee Rating

Took my truck in for two different things replacement of trim on the tailgate and brakes pulsating. Tailgate trim was fixed but they fix the back brakes and said it was much improved. However, when I drove More

by Jim.tornero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Wilson, Patrick Hine, Amy Bailey

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Jul 13, 2023

Fred Martin Nissan responded

Hi Jim. We replaced the rear brakes on your vehicle under a part warranty. However, during our inspection, we found pulsation coming from the front of the vehicle as well. We did advise you of this during your visit. We're sorry about the issues with your vehicle, but you were made aware of these issues during your visit. If you would like us to look at the front, please call us and schedule a service appointment so that we can get this issue resolved for you. Thank you for your review.

Jul 13, 2023

Jim.tornero1 responded

That is absolutely incorrect! Yes, you did tell me about the front brakes would need replaced eventually but your technician looked at the back brakes and when I went to pick up the car, he said your car is running much much better. I can tell a big difference there’s only a slight pulsation. That is not the case when I drove the car so if you wanna get technical about it let’s get technical about it or maybe it would be better for me to go online and do a review either way let me know.

July 04, 2023

Dealership Rating
Employee Rating

Brandon was nice and treated me with kindness. Joe was nice too I will be telling my friends and family to come hete More

by shellybrockley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine, Josh Morosko, Amy Bailey, Joe Lamtman , Denise Law, Jeremy Lynch, Jonathan Maas

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Jul 04, 2023

Fred Martin Nissan responded

Your feedback and rating mean a lot to us, Shelly. Thank you for choosing Fred Martin Nissan and for helping to spread the word about us

July 01, 2023

Dealership Rating
Employee Rating

Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Easterling, Rich Wilson, Patrick Hine, Josh Morosko, Amy Bailey, Cleveland Frost , Jamie Frost, Jeremy Lynch, Jonathan Maas

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Jul 03, 2023

Fred Martin Nissan responded

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

June 30, 2023

Dealership Rating
Employee Rating

Had the car for 5 days and could not get parts. I had to finish the repaired myself. More

by Telleroftruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine

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Jul 03, 2023

Fred Martin Nissan responded

We're sorry to hear about your experience. When you can, please email us at fmcares@fmcars.com and let us know your contact information and more details about your experience so that we can look into this. Thank you for your review.

Jul 03, 2023

Telleroftruth responded

Billy.ray82@yahoo.com, Billy Ray

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