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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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March 15, 2021

Richard greeted me at my car, had key ready with loaner....my car shines like a new penny when picked up....my first time experience was awesome!! More

by JENNIESCARPITTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

March 15, 2021

The sevice center was professional, courteous, and helpful. My husband and I felt we received excellent service on our vehicle, and would come back to have more work done on our car. More

by MICHELEGILLOTTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again! Thank you for the 5-Star Review!

March 15, 2021

Service department was very efficient. The service was completed in a timely manner and the service manager was very polite. There was no pressure to have additional services performed. More

by DRISHER001
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2021

No matter who I deal in service, at Fred Martin Nissan, they are always nice, courteous and they really listen to the issues and question that I have. While waiting for my car to get repaired, service regu More

by Acchacon276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Mar 16, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

Mar 16, 2021 -

Fred Martin Nissan responded

We are happy to always be of service! Thank you for the kind words and your 5-Star Review!

March 13, 2021

They do whatever is convenient for them i bought Two trucks a day a part and I’ve had nothing but problems from the shop with not keeping what was promised or in the paperwork smh More

by FIREFIGHTER2053@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Mar 15, 2021 -

Fred Martin Nissan responded

Hello- While we cannot comment specifically on your experience without your full name, we hate to hear you have had less than a 5-star experience. Please contact General Manager, Jeff Pennell, and we will be happy to look into your situation. Thank you.

March 12, 2021

The rubber seal around my windshield was pulled away when I got my car back. And it smelled of smoke inside. But other then that it was great service More

by NB1ISLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

Thank you for your review. If you have any further questions, please give us a call. We're always happy to help!

March 12, 2021

Friendly courteous and very knowledgeable always let's me know what's going on during the service call. Tells what's needed and how much longer it will take More

by JMUGFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Denise Law, Nate Anderson, Vicki Kuhns
Mar 16, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you have any further questions, please give us a call. We're always happy to help!

March 12, 2021

They are always prompt, courteous & informative regarding my vehicle. While visiting service for routine oil change and tire rotation, it was recommended that rear brakes were low & should be replaced. More

by MARGARETPITSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

Thank you for review and your recommendation!

March 12, 2021

Great Experience all the way around. The sales and service teams are awesome. They even helped me figure out what could be the issue for my wife's car. More

by JAYBAKER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Luizzi
Mar 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review!

Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2021

Like the way I showed up for appointment and was quickly put in for service I like how smooth the process was and everyone was helpful and nice More

by www.llawrence93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

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