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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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March 18, 2021

I was greeted & taken care of efficiently. The waiting area was spread out & disinfect was abundant. The car specialist was polite & explained the report & it was a nice touch & surprise to find my car ha More

by ELISEWALLACE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

March 17, 2021

Great service, attentive personnel, good waiting room with good WiFi connections. I was early in the morning and was first to have my car serviced More

by RMTARSUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 17, 2021

Rich was helpful and friendly. He gave us a free tire rotation to compensate for our trouble which we appreciate. The service department is very efficient. More

by DEBBIELFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2021

I had a great experience. Everyone who waited on me was kind and helpful especially Amy Fichtner, my service gal. I was taken right at the time of my appointment and the wait was much shorter than expected More

by WLANGE11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2021

The service department is always helpful and accommodating. I can get an appointment that meets my schedule with no problems and get a way to and from work. That is worth alot for me. More

by LISASASI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2021

Richard in service is amazing. He keeps in contact he lets you know what's going on every step of the way. Even with the serious problem that I had with my car he was great. That's even with corporate N More

by jaredbzdok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Jared, we are glad Richard could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2021

The staff is very friendly along with great afforable service! They worked around my schedule, and got me right in. I couldn't ask for better service! 10 out of 10! Thanks Amy! More

by Kslavens0517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 15, 2021

Always friendly service and beat the time estimate for my oil change and tire rotation. Waiting area was clean and chairs were separated to practice safe distancing which I appreciated. More

by JULIE.WITTKESMITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

Mar 16, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to hear you had a great experience!

March 15, 2021

Always has the best people. Courteous, prompt, let's me know what time, etc. Couldn't be happier, coming here for service! I will be coming back. More

by HALMAC246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your 5-Star Review!

March 15, 2021

Service was fast and friendly. Amy took the time to review the service report with me. I don’t mind driving from Cleveland for service. More

by YSTEWART0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

Mar 16, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy our team member was able to assist you.

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