1,535 Reviews of Fred Martin Nissan - Service Center
When unexpected moments occur the service department is there to assist with a professional staff person. The service department check in is as easy as driving up and saying hello. there to assist with a professional staff person. The service department check in is as easy as driving up and saying hello. More
Patrick' is always helpful in the. service department. he goes over everything that was done. Rich is also nice and helpful. they always give my pathfinder a wash if I ask or not goes over everything that was done. Rich is also nice and helpful. they always give my pathfinder a wash if I ask or not More
Awful. Richard is a liar and flat out lied about me agreeing to a charge he assured me several times was covered under warranty. My husband questioned the charge, Rich lied and said I signed off and po agreeing to a charge he assured me several times was covered under warranty. My husband questioned the charge, Rich lied and said I signed off and pointed to the rental agreement, which my husband did not read until after he paid. Nothing about diagnostic charges in the rental agreement. Rich sputtered over his explanation until he threatened to just not return our car until my husband paid. Worst lying sack of xxxx ever. Rich gloated that atleast they did the oil change and I got a free rental. Gee thanks for doing a service I asked you to do, that was part of the sales agreement and paying for a rental that you always agreed to pay for. I am forever grateful that you did an oil change you're suppose to do. Would you like a hug for doing the bare minimum requirement of your job? I do not appreciate having false claims of approval on charges I was told over an over were warranty. And the balant lie I signed off on those charges when in fact it was only a rental agreement. Please fire rich. He's xxxxing awful at his job. More
Very professional, courteous and efficient. Have brought my truck in twice for unscheduled maintenance. Both times Rich was upfront with repair resolution and so far no return for same problem. Truck always my truck in twice for unscheduled maintenance. Both times Rich was upfront with repair resolution and so far no return for same problem. Truck always clean when returned. More
Excellent customer service. Quick fast and on time. Most definitely would recommend to my friends and family. Great job everyone on the Nissan service team. definitely would recommend to my friends and family. Great job everyone on the Nissan service team. More
Excellent 5 star service!!! Everyone was friendly and upfront about my car repairs, and they did a great job! Highly recommend and will definitely use again. upfront about my car repairs, and they did a great job! Highly recommend and will definitely use again. More
Nissan, please quit sending these stupid reviews every time I have service done to my vehicle. Thank you Word, word, word, word, word, word, word = 25 time I have service done to my vehicle. Thank you Word, word, word, word, word, word, word = 25 More
Best service experience ever in my life. Over fifty Best service experience ever in my life. Over fifty years of having a vehicle serviced at many different dealers and shops and this one is beyond th Best service experience ever in my life. Over fifty years of having a vehicle serviced at many different dealers and shops and this one is beyond the best of all. More
was very satisfied with handling of the service from appointment from the time I arrived until complete. Started on time and was finished in a very good time. appointment from the time I arrived until complete. Started on time and was finished in a very good time. More
I was very satisfied with the service I received! It was on time for appointment the service man was very knowledgeable and informed me of the cost and what was covered! Then we got to chat with Ben our sal on time for appointment the service man was very knowledgeable and informed me of the cost and what was covered! Then we got to chat with Ben our salesman that we are very fond of Ben has always went above and beyond a typical car salesman! We are very happy we switched to Fred Martin! More