Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

Sort by
June 30, 2023

Had the car for 5 days and could not get parts. I had to finish the repaired myself. More

by Telleroftruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. When you can, please email us at fmcares@fmcars.com and let us know your contact information and more details about your experience so that we can look into this. Thank you for your review.

Jul 03, 2023 -

Telleroftruth responded

Billy.ray82@yahoo.com, Billy Ray

Helpful
June 30, 2023

Love this dealership! ! Very professional. Very prompt Everyone I have dealt with is amazing to work with. Don’t change a thing More

by PROMOTIONALSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Rodhes
Report | Print
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're glad to hear we could impress! Thank you for supporting our business and we look forward to seeing you again!

Helpful
June 30, 2023

Excellent customer service. Very nice and professional staff. Competitive price. Very nice environment. Overall excellent service experience. More

by SCHANDLER4308637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
Report | Print
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad our staff we able to impress! Thank you for your business and we look forward to your next visit!

Helpful
June 26, 2023

Polite, prompt and accurate. Kept me updated on everything done and everything that was found during the inspection. More

by dlowenfeld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Fred Martin Nissan responded

We're glad to hear we could get you taken care of! Thank you for leaving us a 5-star review and for your business. We look forward to seeing you again at your next service appointment!

Helpful
June 26, 2023

Trying to upswell services every time I’m there. Not there for the oil change. More

by HAZLETTSPTFIRE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Fred Martin Nissan responded

We're sorry to hear that this was your experience. We would like to look into this further. When you can, please email us at Fmcares@Fmcars.com with your contact information and a description of the services being offered to you. Thank you for bringing this to our attention and for your review.

Helpful
June 25, 2023

Patrick is excellent he contacted my warranty company and worked with them to get my car fixed and the car has been fixed and I approved all the recommendations for my car he totally goes above and beyond More

by MIRACLES929
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

Helpful
June 22, 2023

The service is wonderful and the staff is so friendly, take my vehicle to them I know it will be fixed completely correct, I recommend Fred Martin anytime, you will be satisfied More

by dana.m.salter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star rating and your continued support of our dealership! Your business means a lot to use and we're glad we have been able to consistently provide you with a great experience. Thank you again and we look forward to your next visit!

Helpful
June 20, 2023

Friendly, prompt, and efficient. Vehicle was done before the promised time. Very happy and satisfied More

by OHIO_GTO_44321
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Fred Martin Nissan responded

Thank you so much for taking the time to leave us 5-stars and for choosing us. We're glad we were able to get you back on the road and we look forward to seeing you again!

Helpful
June 16, 2023

Always friendly courteous and helpful. Dealership is fresh clean and stylish. Never had a bad experience. More

by PEGGYCARR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
June 15, 2023

Very professional and friendly They completed what they said they would I was pleased that they finished early with servicing my vehicle More

by RINK.DEB
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars! We're glad to hear that we were able to get your vehicle road ready! Thank you again and we look forward to seeing you again for your next service appointment!

Helpful
1
...
6
7
8
...
154