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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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July 21, 2021

Excellent service and friendly staff. I have bought three new cars from this dealership. I really appreciate Lou in Sales who always goes above and beyond. More

by BPACKEY001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Jul 25, 2021 -

Fred Martin Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2021

Great service and sales. Friendly and very helpful. I can’t stress enough about trusting your service department with my vehicle with their professionalism and expertise More

by TIEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

July 19, 2021

Patrick on service department was very nice and helpful and knowledgeable. He did a great job on me car. I will recommend all my friends and family to do business with Your dealership. More

by Pramit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Fred Martin Nissan responded

Hi Pramit, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Thanks for the recommendation, and have an amazing day!

July 15, 2021

Friendly people in both service and sales. My recall for ABS brake on my Rogue took over an hour, which I felt was a little long for a software update More

by DBPATTER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2021

I have a long-term relationship with Fred Martin with various vehicles and have always had good service from the their Service Dept. I always leave happy More

by KYDAHL68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Fred Martin Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2021

Everyone is always nice when I get my oil changed and tires rotated. Very knowledgeable and helpful. This is my 3rd Nissan vehicle. Im a Nissan girl More

by trussell93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 15, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2021

This time my vehicle was complete the first and came back clean and on time as promised Patrick as always was friendly and very helpful More

by RPOSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Fred Martin Nissan responded

Hello, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2021

Great dealership. Top notch service. Top notch service They did not take long. And the waiting room was spacious and there was a table to get work done More

by DIMITRIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 15, 2021 -

Fred Martin Nissan responded

Hi Dimitrio, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 12, 2021

The service and parts departments were very helpful and courteous when helping me get a new intelligent key programmed for my mother's 2010 Nissan Sentra. They also reprogrammed one of the original intell More

by Gary Lincicome
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Fred Martin Nissan responded

Hi Gary, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2021

My recent car repair service was a pleasant experience. The service was quick and the staff were all courteous and efficient. I would not hesitate to return for my future purchase or service needs. More

by cssowick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 13, 2021 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you so much again for your feedback! We hope you have a great day!

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