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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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July 30, 2021

The dealership is conveniently located and has an excellent customer service staff. Upon arrival they walked me though what services they would be providing and showed me to the ultra clean waiting a More

by zips13@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for your 5-Star Review!

July 29, 2021

I had a great experience while purchasing my vehicle. The experience definitely continued during my first car service. Amazing customer service. I would recommend Fred Martin to anyone looking for their next More

by Sueann Follmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review!

July 28, 2021

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental More

by Liftedprayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 23, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

July 28, 2021

Customer service is amazing both sales and service departments. Nate treated us with the greatest respect, while our vehicle has been in for service. Holly and Brandon also do a great job. More

by ScottPlymire
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Nate Anderson
Aug 23, 2021 -

Fred Martin Nissan responded

Thank you for your review. We are happy our team was was able to assist you.

July 28, 2021

Good service. Appreciate Holly very much. Unfortunate to have a recall, but I thought handled well by everyone. Holly always goes above and beyond in getting things taken care. More

by bcomston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

July 27, 2021

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them! More

by KHuFHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Tony Sinclair, Vicki Kuhns, Jackie Luizzi
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for the 5-Star Review!

July 27, 2021

Amy and Pat are always great ! There another guy that’s awesome as well just don’t have his name. Great service as always. Will be back soon. More

by JACORABARNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again when you need us. Thank you for the 5-Star Review!

July 27, 2021

I thought it was great that when I called for a busted tire the Service Dept said to bring it in & they would work it in & Rich was courteous & efficient. More

by POSIE1450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you. Thank you for stopping in and for the 5-Star Review!

July 26, 2021

Traditional oil change, nothing spectacular; promised a wash, did not get one. As you wouldn’t accept my first response, here is my second Not happy More

by LINNIESUE2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Fred Martin Nissan responded

Hi There- we are sorry that you did not receive your free car wash! Please feel free to return to the dealership at your convenience and we can run it through the wash for you. You may also email your name to fmcares@fmcars.com and we will contact you to get you in for a VIP wash. We appreciate your business, and thank you for your comments.

July 22, 2021

Patrick Hines and the service department are wonderful to work with and on top of the needs for my vehicle. Awesome people and friendly team. More

by Massam35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 25, 2021 -

Fred Martin Nissan responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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