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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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September 20, 2021

Service members were nice and answered all of my questions. I was in and out very quickly. More

by CHRISTINE_GRADISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! Our team is happy to have been of assistance.

Sep 23, 2021 -

Fred Martin Nissan responded

Hi Christine, we are very happy to have provided you with such a positive experience!

September 20, 2021

Took my suv in for service not running. They were able to find problem and fixed it but broke my shifter in the process. Talked to management and no sooner did i get done with what i was saying did she come More

by AUDIOMAN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Tony Sinclair
Sep 22, 2021 -

Fred Martin Nissan responded

Hello There- We respectfully disagree that we broke your shifter. Our Technician noted on the repair order upon your arrival that the shifter was loose and broken when you arrived. We take pride in our workmanship, and we own our mistakes. We do not believe we made one here. Thank you.

Sep 22, 2021 -

AUDIOMAN93 responded

Very funny! When i picked up my vehicle there was noone there to talk to. i pick up at 5pm. So i came first thing to talk to someone. No service rider or service manager. The guy who gave me the keys told me to come back first thing. Which i did. If i bought a brand new tranny dont ya think id spend the extra little bit of money to buy a new shifter? I mean come on how far are yall gonna lie.

September 17, 2021

Service was performed to my satisfaction. 40,000 mile items were checked, transmission fluid was fine and no leaks. Screw in the tire was short and didn't cause any issues. More

by jamesrbruner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2021

Great job guys thank you very much for all the work you do for Clearwater systems More

by Jonkruger2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

Hi Jon! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2021

Great attitudes I get along with most they are right on time they really treat me good More

by BLAKE16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Sep 22, 2021 -

Fred Martin Nissan responded

We are always happy to have been of service! Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

W We hope to be of service to you again in the future. If you have any further questions, please give us a call. We're always happy to help!

September 16, 2021

Worked with my schedule to get my vehicle in for service. Very satisfied with service received. More

by LKIRKLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Our team is happy to have been of assistance! Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

We're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

September 16, 2021

Service was top shelf this trip in fell confided in work no overreacting bogus up sales crap More

by KDPAGE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2021

I was in for a repair of the undercarriage sheild and they also included the recall. I was happy they did it all in a short time and didn't charge me for the repair of the undercarriage. Very satisfied More

by waliulvit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Sep 22, 2021 -

Fred Martin Nissan responded

Our team is happy to have been of service! Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

We look forward to your next visit! Take care! We are glad we could help!

September 15, 2021

Amy is very knowledgeable and answered all questions thoroughly. Amy was very friendly and helpful. More

by SANDY4140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Fred Martin Nissan responded

We are happy our team member was able to assist you! Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

Sandy, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

September 15, 2021

Great in fast speedy service. My service writer Amy, knocked it out of the park. Super friendly and exceeded my expectations. More

by JBAILEY9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to have been of great service

Sep 23, 2021 -

Fred Martin Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

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