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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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September 29, 2021

Always good service and courteous staff. Like everything except all the requests for surveys. Too many surveys!!!! More

by RHONDAKERZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 01, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2021

They did great finding the root of the problem. Amy and the team rock! Yes More

by MAL47083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Fred Martin Nissan responded

Hi, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

September 26, 2021

I believe I have come there at 3 or 4 times and had service work done on our NB 3500, Amy has normally taken care of me and she is very courteous and kind very prompt and astute about getting me in on More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Fred Martin Nissan responded

Hi James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

The staff is courteous and knowledgeable. I appreciate the personal service that I received at Fred Martin Nissan. More

by GPRIBANICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2021

Always so friendly and informative and very thorough. Patrick always let's me know what's going on More

by JMUGFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for the positive feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2021

Everyone was very friendly and helpful with all of the service that was done to my vehicle. More

by Sandiblogna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Fred Martin Nissan responded

Our team is happy to have been of service! Thank you for the 5-Star Review and stopping in at Fred Martin Nissan!

Sep 24, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 22, 2021

Amy did a great job explaining what needs to be done and things to do in future 🏆 More

by RLGLESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

Sep 24, 2021 -

Fred Martin Nissan responded

Thank you for the review! Our team is happy to have provided a positive experience!

September 21, 2021

Our first experience Fred Martin Nissan at was excellent. There were no issues and everyone was pleasant. More

by JeannettHess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us!

September 21, 2021

Pat in service have been very helpful. Dave is awesome too in service department. I am bringing my z back in on the 30th of September to finish up my warranty/ convertible top. Hopefully all will go well. More

by kam7986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and we look forward to assisting you again.

Sep 23, 2021 -

Fred Martin Nissan responded

Thank you for your great review. We look forward to completing your service to your satisfaction.

September 20, 2021

Great service. Just wish it didn’t take over and hr and a half for oil change and tire rotation More

by Tammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

We are happy to have been of great service! Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

Tammie- We do apologize that you service took longer than usual, and we appreciate your 5-star review! Thank you.

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