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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

Sort by
August 08, 2023

Always get great service Always get great service, everyone is very friendly and helpful. Sales staff is always friendly also More

by dave44319
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hine
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Aug 09, 2023 -

Fred Martin Nissan responded

Thank you for the kind words and for the 5 stars! Your business means a lot to us. Thank you again and we look forward to seeing you for your next service appointment!

Helpful
August 05, 2023

I have an issue you will not correct because there is no fault code. Confusing More

by htdwg357@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Fred Martin Nissan responded

Good morning. Our service records are showing that your vehicle was brought in for a transmission issue. In order to resolve this, we installed the latest enhanced logic. 9 out of 10 times this will resolve the issue. If the issue is not resolved, this will trip the check engine light and that allows us to diagnose the issue further in order to make the correct repairs. If your vehicle is still having issues, please call Service Advisor Amy Bailey at (330) 644-8888 and let us know what is going on. Thank you for your review.

Helpful
August 05, 2023

My experience with employees and dealership has always been 💯. Thank you for a great experience with my new Rogue More

by golddress1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Aug 07, 2023 -

Fred Martin Nissan responded

We're glad to hear it! Thank you so much for the 5-stars and for the kind words! Congratulations on your new Rogue and we look forward to seeing you again!

Helpful
August 04, 2023

Good service and everything was completely explain to me before done and in mimiumin of time More

by Judie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2023 -

Fred Martin Nissan responded

Thanks, Judie, for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

Helpful
July 29, 2023

Amy was great. Friendly and knowledgeable. The guys who suttled me were on time and friendly. They made me feel very comfortable. More

by DORAWRIGHT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the counter that I paid was very nice
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Jul 31, 2023 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan, Dora, we look forward to having you as a valued customer for many years to come!

Helpful
July 28, 2023

Unfortunate experience- had an object in the tire - upon inspection by your service department they said the hole was too large to fix - and the road hazard coverage on tires that we bought at your service More

by CARLG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. We would like to look into this situation further. When you can, please email us at Fmcares@fmcars.com with your contact information and the date of your visit. Thank you for bringing this to our attention and we hope to hear from you soon.

Helpful
July 27, 2023

I think they are professional and fast! They solved the issue on my Titan when another dealership tried twice and failed. More

by Blondencantongirl1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
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Jul 28, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad we were able to get your Titan fixed up right! If anything else comes up, let us know! Thank you again and we hope to see you back for any service needs that may arise!

Helpful
July 14, 2023

They were very helpful and the car was done on time. We will use them again More

by JAMES@ACTIONPRINTINGOHIO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, James. We appreciate your business and hope to see you again soon.

Helpful
July 13, 2023

Good service repairs. Friendly service desk Repair done on time. Nice cashier. I was Satisfied. More

by DONNALOVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Fred Martin Nissan responded

We're glad to hear we were able to provide a good service experience! Thank you for choosing Fred Martin Nissan and for leaving us a kind review! We appreciate your business and we look forward to making your next visit even better!

Helpful
July 12, 2023

Thank you, everyone, and also Patrick for all the excellent service and the great pricing. More

by stephenkinford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Fred Martin Nissan responded

Thank you so much, Stephen, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fred Martin Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
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