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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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February 05, 2022

You did a great job of getting us right in for service. Thanks so much!!!! More

by BEATYlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 07, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Great place to work and always have my service done there. I even bring my one of my daughters vehicle in forcservice More

by YPOSEY9193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 02, 2022

Very easy to schedule, very professional and great service. I was very happy with appointment More

by Dom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

February 01, 2022

Felt the price and labor hours were inflated for the amount of work. Shop charge was just an add on. My truck was given back to me dirty More

by Bnorris31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

The woman who helped me was very helpful and very understanding. I had just bought my car and with having problems already, I was very frustrated, but she worked with me and got me out of there fast More

by Likelystory22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate the five-star rating. Thank you again for choosing Fred Martin Nissan; we look forward to having you as one of our valued customers for many more years to come!

February 01, 2022

My service advisor Rick Wilson was very friendly and knowledgeable. I also received a quote for a door ding repair which was from a very professional person More

by GLANCASTER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

February 01, 2022

Got in and out without any problems and am very pleased with their service and people! More

by JONTDARWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

January 31, 2022

The service was quick and helpful! Amy did a great job making sure I engaged and had all necessary updates made. More

by STARKEYREBEKAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Fred Martin Nissan responded

Thank you, Rebekah, for taking the time to share your thoughts on working with our team. We're glad to hear Amy delivered such a great experience!

January 29, 2022

My experience with this dealership over the past 9 years has been exceptionally good. Staff and service at all levels display concern and care no matter the difficulty that a pandemic has added to their day More

by JWARMUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 27, 2022

This Nissan dealership is pretty good with service . Just a little far from my home . But Amy is the Best! She always makes it worth the trip . I always have anxiety when going to car shops , but Amy always More

by LEM2GO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. Amy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

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