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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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February 17, 2022

I love the entire process. From scheduling to completion. Everyone is accommodating and great communication with updates More

by MML63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 17, 2022

Out of all the car dealerships I have dealt with in my lifetime I would say that Fred Martin is the best. More

by John Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Luizzi
Feb 18, 2022 -

Fred Martin Nissan responded

John, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 16, 2022

They always do an excellent job and everything is completed on time. I never have to worry about the job being done correctly ... it always is. I always talk to Patrick, as he is the BEST. More

by DICKPRATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 16, 2022

The tram at Fred Martin Service are always pleasant and keep me informed of what's going on with my car. More

by CECCELIA_GRUBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2022

Great customer service, clean waiting area and very friendly. They strive to get you in for service quickly and on your way as soon as possible. More

by KARI813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

February 14, 2022

The service was great. They informed several times by text that if I had any questions just text them back. More

by ddjohn5170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

February 14, 2022

Good service, good location, work done on time and with quality! I will definitely be back! More

by stephenkinford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, Stephen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 14, 2022

They do a good job. They get right to the job soon as you get there More

by JNRWILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 16, 2022 -

Fred Martin Nissan responded

Hello Jnrwilson, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2022

Pat is awesome as always! Always makes my visits great and easy at convenient times. More

by Jme304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Patrick here at Fred Martin Nissan. We appreciate your business and hope to see you again soon!

February 09, 2022

They were super fast and nice. The guy at the desk got us in and out. They also left my car smelling great! More

by KATIEKATE2497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

Feb 11, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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