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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

Sort by
June 02, 2022

It's always a pleasant experience when dealing with Fred Martin Nissan. Everyone is very accommodating (and polite) while waiting on your car being serviced. The place is always neat and clean, I've been de More

by MAIRTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2022

Very professional and honest. Completed all necessary repairs as expected and on time as per estimate I received More

by Timothymccristall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
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May 31, 2022 -

Fred Martin Nissan responded

Thank you, Timothy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

May 30, 2022

Pat, or service advisory, was professional and great, however, the price/cost was very high. More

by james.m.cho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, James, and hope to see you again soon!

May 26, 2022

The Fred Martin service department always does a nice job on our cars. Personnel are courteous and helpful, More

by SUZIETOO27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2022 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 27, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

Had my oil changed in no time and had it washed and ready to go when I was finished with the salesperson I went to see. More

by tmk112255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2022

Patrick Hine has been my trusted advisor for 10+ years. I seek him out for his knowledge and honesty. Always happy & very professional. More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Patrick and our team, and we look forward to working with you again.

May 17, 2022

Very Convenient, competent , Friendly staff . Very Clean this is my 6 Nissan vehicle I have bought from Fred Martin Nissan More

by LIGHTS897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

May 16, 2022

Yes I was having problems with my car I took it in the service department and they corrected the problem I have had no problem since great customer service.. Very nice dealership with great employees.. More

by G.SEDLAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again!

May 16, 2022

Glad they got in on short notice and did a good job on window thanks again More

by JAW353GUNNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear Patrick, Rich, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2022

Very professional and caring employees, i was greeted with a smile and helped right away. Highly satisfied with my overall visit with this dealership. I was given full details and explanation about recal More

by Payton.renee.pg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

May 17, 2022 -

Payton.renee.pg responded

I appreciate your service!

May 18, 2022 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. We appreciate your feedback. Thanks for the recommendation, and have an amazing day!

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