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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

Sort by
June 13, 2022

I took my car in for a recall notice. They were very fast in getting me taken care and on my way. More

by nmitchell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 13, 2022

Amy did a SUPER job. vehicle seems to be running ok. Thank you veey much. More

by CBIGGS2384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

June 10, 2022

Everyone is nice. Very neat and clean waiting areas. My oil change was quick and painless :) More

by CHRISTYBARKER12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

June 09, 2022

Very nice and friendly. Clean welcoming service center! The staff is very very very friendly! More

by Chocolate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 09, 2022

Addressed needed repair and got me out quickly to be able to attend a funeral More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2022 -

Fred Martin Nissan responded

Hello Cheryl, we appreciate you taking the time to leave us this feedback. We are sorry for your loss, but glad we were able to get you fixed up and on your way. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

Prompt service and attention to detail. .very good customer service. Friendly staff and responsive. Overall, pleased with service department More

by rmicelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 08, 2022

I am a very big fan of this dealership. They are very easy to work with and take the hassle out of service appointments. More

by zips13@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 07, 2022

Prompt service. Explained all the service recommendations and requirements up front. Nothing was hidden. Explained what was found in detail. Great work by them. More

by Dressler.15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Dressler.15 responded

Explained all the service recommendations and requirements up front. Nothing was hidden. Explained what was found in detail. Great work by them.

Jun 09, 2022 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! Thank you so much for your feedback! We hope you have a great day!

June 03, 2022

My service advisor was very nice. I have had several issues with my car since I picked it up last fall. I’ve had to go back several times, and eventually they gave me a car to use so More

by Altima Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Fred Martin Nissan responded

We are sorry to hear you are disappointed in your Nissan, but we certainly understand your frustration. We are glad the experience you had in our Service Department has been better than your ownership experience. Please contact Service Manager, Denise Law, if there is anything we can do. Thank you.

June 03, 2022

The team here goes above and beyond each and every time! So impressed!!! Great job! More

by DEB5738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
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Jun 05, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out if there's anything additional we can do for you.

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