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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

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October 25, 2022

The service department provides clear concise details on work to be performed and set the expectation of the timeline to complete said work. More

by VGBIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Fred Martin Nissan responded

Thank you again for choosing Fred Martin Nissan; we look forward to having you as one of our valued customers for many more years to come! We appreciate you taking the time to leave us this great review.

October 22, 2022

Everyone one was friendly and knowledgeable and would recommend this dealer ship to a friend or relative More

by JOHNEHOWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morosko
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Oct 23, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Fred Martin Nissan.

October 21, 2022

It is clean and everyone was ever nice and very nice. And made you fell welcome. More

by RITA.LONG60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Jamie Frost, Alecia Benninger
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Oct 23, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rita, for choosing Fred Martin Nissan!

October 21, 2022

The customer service was great. The technician was very friendly and the work was done in the time period they said More

by TKINNEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
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Oct 23, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 21, 2022

I am always very satisfied with the speed, quality and courtesy of the service center More

by GRANDMA_MARY_JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2022

Wonderful, check in was smooth. There was a staff person available for assistance Everyone professional, very nice and caring. Thank you. More

by Leatricesellers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Fred Martin Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 19, 2022

Seemed simple enough, the mechanic was nice. Uh, they really want me to do this survey so here I am. More

by “Survey says”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

“Survey says” responded

It was rather convenient. I think the mechanic was Rich Wilson but I don't remember properly. They're nice though for what it's worth in my experience.

October 19, 2022

This us my second car with Fred Martin Nissan. The service center is always fast and friendly. If I have questions between servicing they always have time to answer them or help. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Fred Martin Nissan responded

Thank you, Jacki, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 16, 2022

I had a good experience with sale men that took care of me he was very pleasant to work with and very friendly. I would highly recommend your dealership to others. Thanks More

by Rickdrurey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou kimevski
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Oct 17, 2022 -

Fred Martin Nissan responded

Rick, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

October 15, 2022

Went in for a recall issue, asked them to do something else and they went above and beyond. Overall good experience! More

by FartBurglar98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Fred Martin Nissan.

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