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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

Sort by
February 11, 2023

Couldn't be more happy. Amy Bailey is The Best. Will Return. Clean. Prompt. Complete. No issues. More

by PRESSMANJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad to hear that Amy was able to help, and we hope to see you again!

February 03, 2023

They are always friendly and happy to help in any way. Holly and the service area are always the best More

by Rita Brokaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Fred Martin Nissan responded

Thank you for the 5-star review! We're so glad you enjoyed your service appointment. Also, thank you for giving Holly and Amy a shoutout and for choosing us! We hope to see you again for the next one!

January 31, 2023

Always very friendly and thorough with service. Was able to pull straight in without any delays. Service time didn't take a long as expected. More

by RICJODCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

Feb 03, 2023 -

Fred Martin Nissan responded

Thank you so much for taking the time out to give us a 5-star review. We're glad we were able to give you a great experience. Thank you for your business and we hope to see you back!

January 31, 2023

Staff was knowledgeable about the service needed for my vehicle. Service was done in less time than I anticipated. More

by TARILKAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
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Jan 31, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review. Our staff tries to get every service appointment done as quickly and thoroughly as possible, and we're glad we were able to do that for you. We appreciate your business and hope to see you back for the next one!

January 26, 2023

Great Job! Amy provided step by step updates and kept me up to date about my vehicles diagnosis and progress. Ill definitely be back. More

by JOE.FOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review, Joe! We're very happy to hear Amy was able to do an amazing job for you. Thank you for your business! We will see you next time! - Fred Martin Nissan Team

January 23, 2023

Love this place. I never feel like I am being taken advantage of. Love Holly ! More

by SheilaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Jan 24, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 25, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review, Sheila! It's our job to make sure you get a vehicle that's right for you, not to pressure our customers into making a quick decision they might regret later. We're very happy to hear we were able to do that. Thank you for your business and we hope to see you again! Thanks! - Fred Martin Nissan Team

January 22, 2023

I’ve been coming here for a few years. Always very satisfied with service and staff More

by SPADOGS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2023

Amazing customer service. I can always count on an honest and job well done. Thank you! More

by Spb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paugh
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Jan 20, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars! Our team appreciates you taking time out to thank us and to show your appreciation. We appreciate your business as well and we hope you choose us again the next time your vehicle needs serviced! Thanks again! - Fred Martin Nissan Team

January 20, 2023

After the transmission software was changed it shifted fine. Now it seems to be shifting harder again. It may need another adjustment Software program for the transmission. More

by CD1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Fred Martin Nissan responded

Thank you for your review. We're sorry to hear about the issues you are experiencing with your vehicle. Please email us at fmcares@fmcars.com with more information. We appreciate you reaching out and for trusting us with your business. -Fred Martin Nissan Team

January 20, 2023

Rich in service was great! He kept me updated on my vehicle and got it done earlier than he said he would! Thanks rich! More

by dezw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Fred Martin Nissan responded

Thank you so much for your review! We're super happy to hear that Rich and his team were able to provide you with great service. Thank you for your business and we hope your next appointment with us is 5-stars! - Fred Martin Nissan Team

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