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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews
Call Service Center (330) 644-8888

1,535 Reviews of Fred Martin Nissan - Service Center

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March 07, 2023

Quick and easy for an oil change! !! Staff was friendly and texted when my truck was done More

by dpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 08, 2023 -

Fred Martin Nissan responded

We're glad to hear it! Thank you for the 5-stars and for choosing us! We appreciate your business!

March 07, 2023

I always use Fred Martin Nissan Service Department. They are kind, respectful, and very trustworthy. More

by AGARISTO0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 08, 2023 -

Fred Martin Nissan responded

We're glad we have earned your business! Thank you for taking the time out of your day to let us know how well our service department is doing. We appreciate your 5-star review and your business!

March 07, 2023

Always good service and anything that is needed can be asked for on my wait in the lobby. Thank you, Patrick! More

by stephenkinford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for your 5-star review and for giving Patrick a shoutout! Your business means a lot to us! Thank you again and we hope to see you back for the next one!

March 05, 2023

Staff was polite and informative about the service and cost. Rich did a great job as our service rep. No surprises and done in a timely manner. More

by stutz52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

March 02, 2023

I was treated in a very personable manner. Greeted nicely and was given print attention. Service was great!! More

by RMATOS798183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2023

Warranty service on our Nissan Altima was fast and friendly! We will definitely utilize Fred Martin for future service on our vehicle. More

by Hlschaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2023

Love Amy, love the service team! Always friendly, efficient service. Would never take my car anywhere else. More

by Blalexander84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amy and our team here at Fred Martin Nissan.

Feb 24, 2023 -

Fred Martin Nissan responded

Thank you so much for this kind review! We're very happy to hear that we have earned your business. Thank you for choosing us and for giving us this 5-star review!

February 21, 2023

Pat Hine is the greatest service manager that I have ever interacted with. Fred Martin is blessed to have him. More

by BYDERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 17, 2023

Always great. .. knowlegeable. Explain in lay terms. Done as promised. From service. To ladies in office More

by SUS3TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

February 14, 2023

Richard was great. Service work performed as done in a timely fashion. Overall good experience. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Fred Martin Nissan responded

It's great to hear that Rich was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

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