Fred Beans Hyundai of Doylestown

Buying a New Car. It is always fun buying a new car. We do not do very often. All things need to be just right before you place a burden on yourself. It was a good expe It is always fun buying a new car. We do not do very often. All things need to be just right before you place a burden on yourself. It was a good experience, like to do it again.. Like to see my wife smile! More

Poor follow up with service concerns despite assurances Please allow me to express my dissatisfaction with a situation that I experienced in regards to my 2013 Hyundai Elantra. I took the vehicle to the Fre Please allow me to express my dissatisfaction with a situation that I experienced in regards to my 2013 Hyundai Elantra. I took the vehicle to the Fred Beans Hyundai in Doylestown, Pa, after the fuel door would not open. I dropped it off on June 16 and picked it up on June 17, 2016 Initially I was told that the issue should be covered by the warrantee along with another issue that my front passenger window switch was broken. On the day of the appointment, the service representative told me both issues would be covered. They finally got to the car after over 6 hours. They found that the cable had become disconnected and they were able to reconnect it and make it functional again. However at that point they now called the “repair” an “adjustment” since they did not have to replace the part. They further stated that “adjustments” were not covered by the warrantee. I found this very unsettling. The Hyundai website states to potential buyers that Hyundai has the best warrantee in the country. Your employees use particular language in the sales and service process “Repairs” are covered and “adjustments” are not. When it comes time to make good on your promise the Company or at least your employee’s change the meaning of the words you use. Now an “adjustment “ means any repair that does not involve a replacement part. This seems a misrepresentation of the terms of the warrantee. I respectfully request that you communicate clearly to your customers and your employees the actual terms of the warrantee. Secondly In the meantime I expect that you will honor the terms of the warrantee that your language implies and refund to me the charge to repair my fuel cap cable. After contact and several assurances from customer service that a representatives would follow up, after more than a month I have still not heard from them. David Pastorok Doylestown, Pa 18901 267-261-6308 More

Knowledgeable and informative My experience with purchasing my car was very relaxing and professional. The salesman I dealt with was very informative and easy to work with. I wou My experience with purchasing my car was very relaxing and professional. The salesman I dealt with was very informative and easy to work with. I would come back or recommend this dealership to a friend. More

I don't understand what you mean by title of your review. I was very comfortable and didn't feel any pressure from the sale associate to purchase a vehicle. The sale associate was well informed about the bran I was very comfortable and didn't feel any pressure from the sale associate to purchase a vehicle. The sale associate was well informed about the brand and how it rates against other vehicle's brands out there. Very professional at all times. Kids friendly session was a plus. More

Loving my new Sata Fe Sport!!! I had been researching and planning for my Santa Fe Sport for over a year. I knew exactly what I wanted from certain features of the car, style, colo I had been researching and planning for my Santa Fe Sport for over a year. I knew exactly what I wanted from certain features of the car, style, color and price range that I knew I could afford. Fred Beans went above and beyond for me and delivered to me exactly the car that I wanted....I LOVE my new Santa Fe!!!! More

Excellent Experience This was our first time Leasing a vehicle. My Wife and I were Extremely impressed with the Sales Staff and the entire process of leasing a new Santa F This was our first time Leasing a vehicle. My Wife and I were Extremely impressed with the Sales Staff and the entire process of leasing a new Santa Fe. Could not ask for anything more. Fred Beans Hyundai and our Salesperson Kyle Hill exceeded our expectations. When our lease is up we plan to get another car from this Dealership. More

Dealing with Kyle Hill Kyle was a pleasure to deal with. He was professional and was truly interested in what we were interested in purchasing. He did not try to sell us s Kyle was a pleasure to deal with. He was professional and was truly interested in what we were interested in purchasing. He did not try to sell us something we did not want. Additionally, I did not feel pressured to purchase that day. I felt very comfortable working with Kyle and the Fred Beans Dealership. More

Quick and easy I purchased my first car here and Kyle made it quick and easy for me. He communicated with me very effectively and was patient with me. I purchased my first car here and Kyle made it quick and easy for me. He communicated with me very effectively and was patient with me. More

2016 Hyundai Genesis review Very nice and friendly staff. Not just at the dealership, but also the team who taking care of online sales. They very straight and honest. Fred Beans Very nice and friendly staff. Not just at the dealership, but also the team who taking care of online sales. They very straight and honest. Fred Beans team took care of my need in a perfect amount of time. More

patrick dougherty genesis car purchase 2016 I love driving the hundai genesis. good power, smooth ride, sound system and navigation are great. Kyle was a great salesperson who was not too push I love driving the hundai genesis. good power, smooth ride, sound system and navigation are great. Kyle was a great salesperson who was not too pushy but spent time with me to know what car that I was looking for More