Fred Beans Hyundai of Doylestown
Dolyestown, PA
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641 Reviews of Fred Beans Hyundai of Doylestown
My daughter was in the market for a new Hyundai Accent. We exchanged emails and phone calls along with a credit approval. We were told my daughters credit was approved but the approval was only good for 4 We exchanged emails and phone calls along with a credit approval. We were told my daughters credit was approved but the approval was only good for 4 days and we had to go in before June 30 to complete the deal. From the moment we arrived to the moment left without a deal we felt belittled and disrespected. When we arrived at the dealership it was pretty empty and there were about 10 salesman walking around. Tim was paged for us but we were never offered somewhere to sit and wait and for 20 minutes we were left standing at the door to just wait. After an hour at the dealership we were told the there were no accents in stock to complete the deal. I failed to mention we had an appointment to go in. Tim said "I have a solution. I can put you in an Elantra for $10.000 more". We told him we needed to think about this and Tim responded. Well to start with you did not tell us you did not have the inventory to complete the deal and your more than happy to upsell us to the Elantra. "While you are thinking others are buying.I have purchased many cars over the last 40 years but never had an unpleasant experience like this. Would not go back or recommend. More