Fred Beans Ford of Langhorne

Terrible experience! they will sell you a new truck which you have to wait for 3 months, then it arrives and has dents, scratches and paint on drivers seat so you walk aw they will sell you a new truck which you have to wait for 3 months, then it arrives and has dents, scratches and paint on drivers seat so you walk away and don't buy, then they turn around the next day and sell it at full value. Sales person 'Isai" lazy as they come, sneaky too! More

Pic says it all, I drove almost an hour + after doing some price research online. They wanted to give me a 2021 (almost 2 years old now) for almost 70k msrp! And it wasn’t even fully loaded. They wanted some price research online. They wanted to give me a 2021 (almost 2 years old now) for almost 70k msrp! And it wasn’t even fully loaded. They wanted to give me DIRT for my current car, in this used car market they could’ve tripled what they offered me. Then after leaving and driving and hour + back they want me to come back in and MATCH an offer that I got for a 2022. They couldn’t do it, and now they continue to contact me even though I’ve told them multiple times that I’ve already gone with another dealer. The sales person was nice though, which is the only reason this review got 2 stars. More

Five Stars For Bait & Switch Tactics.On 12/17 I arrived Five Stars For Bait & Switch Tactics. On 12/17 I arrived for my appointment to see a 2017 F150 that was listed on Autotrader for 34,999. After test Five Stars For Bait & Switch Tactics. On 12/17 I arrived for my appointment to see a 2017 F150 that was listed on Autotrader for 34,999. After test driving the vehicle I was prepared to purchase it. The sales rep informed me that the vehicle was $40,000. I disagreed and showed her the advertisement. I offered to buy the vehicle for $35,000 all inclusive of taxes, tags, fees, etc. I asked for $2000 for my trade in value and I would make a $3000 down payment, leaving $30,000 to finance. Which, I already had. The sales person declined my offer so I left. I later received a phone call from the sales rep accepting my offer. So I arrived at 9:00am this morning 12/18 to purchase the vehicle. Unbelievably they wanted to raise the price yet again after I arrived. They called it miscommunication. These people are outrageous. They are liars. They will do everything then can to squeeze every nickel possible out of you. This is classic bait and switch. I have never been treated so poorly by any other organization in my life. I can't recall a time when I've been more upset with a business experience. They've wasted my time which is more upsetting then their sleazy business practices. Do not shop at any Fred Beans establishments. They do not respect their customers, stand by their word, or care for your time. STAY AWAY AT ALL COSTS. More

I will start that the salesperson Drew was wonderful. Its what happens after you decide to purchase. The sales managers and overall facility manager are horrible because their role is to xxxx you as mu Its what happens after you decide to purchase. The sales managers and overall facility manager are horrible because their role is to xxxx you as much as possible. We are in odd times these days, so you pay full MSRP I can accept this, but remember dealers are now making 2x profit on each vehicle sold. Fred Beans etches each car, this is a xxxxxxxxx add on, it cost $50 and they charge you $300 adding to their profit for something you as the customer did not request. They tell you that its a valuable benefit, its not and if your car is stolen, you have insurance to cover that. Lets get to financing. Get the best rate before you go, Capital One normally has the best rate or a credit union. We did just that, Capital One came back with 2.45%, they came back with 4.65% from Wells Fargo. Why? They will make a spread of the difference over the life of the loan. When they tell you they deal with multiple banks they are full of it, they are self dealing. Then they argue with you that they can't give you that rate until you are ready to walk out the door. The general manager was useless especially protecting the etch add-on. Please find a more honest dealer, if you do go there Drew the sales person is honest, the rest of the team sucks. More

Cathy was the best salesperson I’ve ever worked with! She was so nice and really helped us get the car we needed. I will definitely be going back to see her at the Ford dealership for my next car and I will was so nice and really helped us get the car we needed. I will definitely be going back to see her at the Ford dealership for my next car and I will definitely send her my friends and family. All of the staff were professionally dressed and wearing masks for safety. You can tell they really care for their customers. More

Julie Thompson made our day! Julie made our visit to Kia of Langhorne extremely enjoyable and pleasant. She was very friendly and answered all our questions about leasing. Thank You Julie for making our day of Langhorne extremely enjoyable and pleasant. She was very friendly and answered all our questions about leasing. Thank You Julie for making our day by helping us lease our 2020 Kia Sorento LX! More

purchase of new suv All employees were very helpful ,especially when I just had to have Surf Blue for my new vehicle.Now they are working on getting me a garage opener(wh All employees were very helpful ,especially when I just had to have Surf Blue for my new vehicle.Now they are working on getting me a garage opener(which didn't come with the Kona I picked. More

Excellent Sale Rep (Julie Thompson) The dealership was welcoming and friendly. My sales rep (Julie Thompson was very informative and presented reasonable and intelligent answers too all The dealership was welcoming and friendly. My sales rep (Julie Thompson was very informative and presented reasonable and intelligent answers too all my questions. Julie was very patient and professional in listening to all my concerns. More

My wife and I had an amazing experience working with Julie Thompson on getting an incredible deal on our new Kia Sorento. I highly recommend this dealership to anyone in the market for a new vehicle. Lo Julie Thompson on getting an incredible deal on our new Kia Sorento. I highly recommend this dealership to anyone in the market for a new vehicle. Lookong forward to working with them in the future More

My fiance and I had a wonderful experience with Julie Thompson while purchasing our 2020 Kia Sportage. She was very helpful, flexible, and easy to work with during our time at the dealership. Dipen was, Thompson while purchasing our 2020 Kia Sportage. She was very helpful, flexible, and easy to work with during our time at the dealership. Dipen was, also, very friendly and extremely knowledgeable when it came to the financial portion of the purchase. Overall, we had an outstanding experience with Fred Beans Kia and I'd highly recommend them to anyone looking to purchase a vehicle. More