Fred Beans Ford of Langhorne

We were hauling campers to the show at Oxford Valley Mall when one of our trucks had a mechanical issue. We are from Virginia and a Blue Ford Pass member. We brought the truck in on a monday, just to get a e when one of our trucks had a mechanical issue. We are from Virginia and a Blue Ford Pass member. We brought the truck in on a monday, just to get a evaluation of what could be wrong, We explain our situation to the service writer, The person caught a bit of an attitude that we were trying to just get it diagnosed. The person said they could maybe work it in on Wednesday. ( we are not local) The person said they had too many tickets to enter in the system and after they are entered, what looked to be 15-20 tickets, the person would then enter our ticket in. The persons attitude, as we were putting them out of there way to help us. A simple computer scan is all that it needed. Needless to say I drove back to Virginia got a trailer, brought it to My Local ford were they ran a scan to find a temp sensor faulty. Took all of 45 minutes to diagnose and fix. So Customer Service thumbs down. Everyone has a bad day, but not in customer service. The dealership was clean and had a good appearance. More

These people are straight up crooks. They put lipstick on a pig of a vehicle while you turn in a vehicle that works great. Congratulations you wanted to trade in a car for another vehi They put lipstick on a pig of a vehicle while you turn in a vehicle that works great. Congratulations you wanted to trade in a car for another vehicle? Here, let's give you this 2014 xxx. Stay away from these crooks. More

Horrible communication. Do not waste your time. Service center was impossible to contact while they have your car. Do not waste your time. Service center was impossible to contact while they have your car. More

Taken my car here for service for years. Never again. Way overpriced. Plus they nickel and dime you like crazy. Actually try and charge people $90 for a simple air filter. I had a coupon for Never again. Way overpriced. Plus they nickel and dime you like crazy. Actually try and charge people $90 for a simple air filter. I had a coupon for service and somehow they tried to raise the total cost after the coupon. Used to be such a great affordable place. Really disappointed the last couple times I've gone. Never going back. Huge ripoff More

Their service is totally overpriced. Never going back here for service or purchase or lease. Never going back here for service or purchase or lease. More

5 stars! Whole process from start to finish was easy. Luciano was great to deal to with and a great communicator. The pick process was simple and easy. Highly Whole process from start to finish was easy. Luciano was great to deal to with and a great communicator. The pick process was simple and easy. Highly recommend! More

Had a price, signed agreement and when my vehicle came they did not honor there own signature, they also make promises they don't keep. So not a place you can trust. If you go there good luck and LET THE they did not honor there own signature, they also make promises they don't keep. So not a place you can trust. If you go there good luck and LET THE BUYER BEWARE!!! More

I have had my car at Fred Beans Ford in Langhorne for service 3-4 times in the last year, I have to say I received excellent service from them, I have dealt with Lauren, she is the best, she helps me out service 3-4 times in the last year, I have to say I received excellent service from them, I have dealt with Lauren, she is the best, she helps me out with everything I need, I feel the service is professional and fairly priced for my Ford Fusion, I would highly recommend anyone to go get your car serviced at Fred Beans Ford in Langhorne, pa. Sue Gabriel More

Worst experience in my life. We had a deal and the Didn't honor it. We had a deal and the Didn't honor it. More

The worst customer service ever! !! Would never recommend..... I am still waiting on service for over a month....Joke !! Would never recommend..... I am still waiting on service for over a month....Joke More