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Fred Anderson Nissan of Asheville

Asheville, NC

4.9
1,526 Reviews
At Fred Anderson Nissan of Asheville we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present new 2021 & 2022 Nissan models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Leaf, Maxima, Altima, Frontier, Titan, Pathfinder or Versa? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a Pre-Owned vehicle in Asheville, look no further! At Fred Anderson Nissan of Asheville, we stock a large amount of high quality Pre-Owned vehicle to serve the Asheville region. We are proud to have Pre-Owned vehicle ready for you to test drive today. We will also help with auto loans in Asheville and lease plans too. Our award winning vehicle service and parts departments at Fred Anderson Nissan of Asheville can help get you back on the road as quickly as possible. Please visit Fred Anderson Nissan of Asheville at 629 Brevard Road Asheville NC 28806 and let us show you all of the Nissan services we offer.
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629 Brevard Road

Asheville, NC

28806

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Showing 1,526 reviews

October 17, 2012

We had tried to purchase a Rouge at a nearby Nissan dealership. We felt very pressured and the price was not what we were thinking. That brought us to Anderson Nissan and sales consultant Sean Cash. More

by snicol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2012 -

Fred Anderson Nissan of Asheville responded

Thank you for the recommendation and the great review! We strive to always provide exceptional customer service for all of our customers. I am glad to know that Sean is doing an excellent job. Feel free to contact us if you have any questions. Be sure to like us on Facebook and follow us on Twitter to stay up to date on all of our current promotions. Sincerely, Don Woodruff General Manager

October 15, 2012

The salesmans attitude and friendliness changes if he doesnt think he has a deal..i felt threatened and stressed out. My car was held hostage while a attempt to make a deal. More

by siskhyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 05, 2012 -

Fred Anderson Nissan of Asheville responded

We apologize for whatever we may have done to have created such a negative experience for you. This is certainly not normal for us. Thousands of customers have had great experiences here and hundreds of people have had nothing but stellar experiences with Rob Smith. Confusing commentary since it appears that we did everything possible to help you. Don Woodruff General Manager dwoodruff@anderson-auto.com

October 09, 2012

Mark was extremely helpful and courteous throughout the sales process. No high pressure...just explained features of the vehicle to us. Don McCrory, finance manager, used too much jargon. We had to ask More

by alvarezdeborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2012 -

Fred Anderson Nissan of Asheville responded

Thank you for taking the time to share your sales experience, Deborah. I am pleased to see that Mark was of assistance to you when purchasing your vehicle. We value your feedback and will use it improve our dealership. We appreciate the recommendation and look forward to working with you again. For current promotions and specials, follow us on Twitter and like us on Facebook! Best wishes, Don Woodruff General Manager

October 05, 2012

Just purchased a 2013 Altima yesterday. Those personnel I encountered were courteous and professional: the sales rep, sales mgr to the finance mgr. I believe I got a good price for a good product. I have dr More

by fbuxton
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Michaels
Oct 08, 2012 -

Fred Anderson Nissan of Asheville responded

Congratulations on the purchase of your new Altima and thank you for taking the time to share your sales experience with us. We take pride in having a strong team who puts our customers' needs first. We look forward to working with you again soon! Stay connected with us by following us on Twitter and liking us on Facebook. Best wishes, Don Woodruff General Manager

October 04, 2012

Stacey Cowan and Chris Moore were great to deal with. They were extremely knowledgable about the products and provided the highest level of customer service. I will recommend this dealership to everyone More

by ericmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cowan, Chris Moore
Oct 05, 2012 -

Fred Anderson Nissan of Asheville responded

Thank you for the kind words about our staff, Eric. We appreciate the feedback and recommendation. Customer service is a top priority at Anderson Nissan. We look forward to working with you again! To stay connected with us, be sure to follow us on Twitter and like us on Facebook. With warm regards, Don Woodruff General Manager

September 27, 2012

From the very beginning James Lordman offered professional, helpful assistance. He explained all of the various points of the Nissan Altima that we were looking at...from under the hood, to the i More

by margaret normile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2012 -

Fred Anderson Nissan of Asheville responded

Margaret, on behalf of everyone at Anderson Nissan, I would like to congratulate you on your new Nissan Altima! It is an outstanding car and we are happy to know you are pleased with your purchase. We are also excited to learn of your review. Our goal is to achieve 100 percent customer satisfaction. We have done this with you and this makes us very happy. James will be pleased to learn of your review. We thank you for this five-star review. It is greatly appreciated. Best Regards, Don Woodruff – GM dwoodruff@anderson-auto.com

September 23, 2012

Yes, I would definitely recommend Anderson Nissan. The service I received from Robert Smith was prompt, friendly, knowledgable, and thorough. Communication via email and phone suited my needs being an out More

by Espvoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2012 -

Fred Anderson Nissan of Asheville responded

We appreciate you taking the time to let us know that Robert's customer service was so excellent. Communication is a top priority for our sales team, and we are so happy that Robert was able to communicate so effectively through electronic mediums. We greatly look forward to working with you again in the future, and please know that we are always ready and waiting to assist should you need to contact us again, whether from in-state or out! Best Regards, Don Woodruff – GM dwoodruff@anderson-auto.com

September 17, 2012

James Lordman helped get into a dependable car. He really went the extra mile to make sure I was satisfied with my purchase. Because of James Lordman I was able to get a fuel efficient vehicle. With my car I More

by chapelhill1034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2012 -

Fred Anderson Nissan of Asheville responded

Chloede, we are so pleased to hear that James made your experience such a pleasant one. Listening to our customers and making absolutely sure that they are comfortable with their purchases are top priorities for our sales team. We also make sure that customers understand every option available to them including warranties. Know that we look forward to your next visit, where James and all of our staff will provide you with the same great customer service. Don't forget to like and follow us on Facebook and Twitter, and thank you for this kind review. Best Regards, Don Woodruff – GM dwoodruff@anderson-auto.com

September 11, 2012

Sean Cash was very knowledgeable on the Murano features which sold us on this smooth riding, operating vehicle. He was no pressure and extremely professional. He is the best sales consultant we have ever More

by ohappyday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2012 -

Fred Anderson Nissan of Asheville responded

Thanks for letting us know that Sean and Michael were able to get you into a vehicle that you both love and thoroughly understand. We appreciate hearing that they were able to make this such a great car-buying experience for you. Please also know that this same great customer service awaits you if you ever need anything else. Be sure to Follow and Like us on Facebook and Twitter to keep up with our latest deals and other Nissan information, and congratulations on your new Nissan Murano! Best Regards, Don Woodruff – GM dwoodruff@anderson-auto.com

September 11, 2012

We couldn't have asked for someone nicer or more concerned about our needs and wants. Chris did a great job, we would recommend him to others who are desiring either a new or used vehicle. Thanks C More

by linda_dahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Moore , Chris Moore
Sep 12, 2012 -

Fred Anderson Nissan of Asheville responded

Linda, our entire sales team is dedicated to making happy customers by getting them into the car that best suits their needs. Focusing on this in a caring and genuine manner comes naturally to Chris, and we are pleased that you experienced this for yourself. Know that we also look forward to seeing you for each and every visit you make to our dealership. Thank you so much for your kind review and highly-valued recommendation. Best Regards, Don Woodruff – GM dwoodruff@anderson-auto.com

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