Fred Anderson Nissan of Asheville

Mark was extremely helpful and courteous throughout the sales process. No high pressure...just explained features of the vehicle to us. Don McCrory, finance manager, used too much jargon. We had to ask sales process. No high pressure...just explained features of the vehicle to us. Don McCrory, finance manager, used too much jargon. We had to ask to have things clarifieed, as is "3-36". We had no idea what he was talking about and had to ask repeatedly for him to explain it. It referred to 3 years or 36,000 miles on the car, whichever came first. No professional should ever use jargon with a customer...explain what you mean in layman's terms, not insider language. Other than that, we had a good experience and would recommend this dealership in the future. More

Just purchased a 2013 Altima yesterday. Those personnel I encountered were courteous and professional: the sales rep, sales mgr to the finance mgr. I believe I got a good price for a good product. I have dr encountered were courteous and professional: the sales rep, sales mgr to the finance mgr. I believe I got a good price for a good product. I have driven Nissan products for the past nine years. My current vehicle has l63,000 miles and still runs great. I have had no problems with it, so I did not have to be sold on Nissan...I am already a fan. This dealership just happened to have the color I preferred. Since I have not yet had service, I cannot rate the customer service or quality of the work therein. More

Stacey Cowan and Chris Moore were great to deal with. They were extremely knowledgable about the products and provided the highest level of customer service. I will recommend this dealership to everyone They were extremely knowledgable about the products and provided the highest level of customer service. I will recommend this dealership to everyone I know and I plan on using Anderson Nissan to service my vehicles based on the service that Stacey and Chris provided. Thank you for a wonderful experience. More

From the very beginning James Lordman offered professional, helpful assistance. He explained all of the various points of the Nissan Altima that we were looking at...from under the hood, to the i professional, helpful assistance. He explained all of the various points of the Nissan Altima that we were looking at...from under the hood, to the interior and finally to the trunk space. He went with us on the trial drive and gave information along the way. He made everything very understandable. He was courteous and full of more information when it came time to purchase the vehicle. His manner was always respectful. James was a major reason that I decided to buy the Altima. He should be commended for all of his hard work and the time he spent with us. Nissan is fortunate to have him on your sales team. Sincerely, Margaret Normile More

Yes, I would definitely recommend Anderson Nissan. The service I received from Robert Smith was prompt, friendly, knowledgable, and thorough. Communication via email and phone suited my needs being an out service I received from Robert Smith was prompt, friendly, knowledgable, and thorough. Communication via email and phone suited my needs being an out-of-state customer. I would love to purchase my next Nissan from Rob at Anderson Nissan! More

James Lordman helped get into a dependable car. He really went the extra mile to make sure I was satisfied with my purchase. Because of James Lordman I was able to get a fuel efficient vehicle. With my car I went the extra mile to make sure I was satisfied with my purchase. Because of James Lordman I was able to get a fuel efficient vehicle. With my car I was able to get all the features like mp3 player, navigation, and a warranty. The warranty is the most important thing. My last car came without a warranty. I wish that I had with to James Lordman in the first place. I know will be my next car salesman will be, James Lordman. Thank you Chloede Thompson More

Sean Cash was very knowledgeable on the Murano features which sold us on this smooth riding, operating vehicle. He was no pressure and extremely professional. He is the best sales consultant we have ever which sold us on this smooth riding, operating vehicle. He was no pressure and extremely professional. He is the best sales consultant we have ever worked with. Financing was very thorough and Michael Duncan explained everything is detail which is what my husband prefers. More

We couldn't have asked for someone nicer or more concerned about our needs and wants. Chris did a great job, we would recommend him to others who are desiring either a new or used vehicle. Thanks C concerned about our needs and wants. Chris did a great job, we would recommend him to others who are desiring either a new or used vehicle. Thanks Chris and we look forward to seeing you on our re-delivery visit. A+++++++++ More

it was a simple an positive experience because we were a cash sale and had no trade in or financing. Chris was accommodating and business like. The warrenty session was annoying and time consuming. cash sale and had no trade in or financing. Chris was accommodating and business like. The warrenty session was annoying and time consuming. More

Came in for my 1000 mile check up and all the service people were very helpful and nice. I would certainly buy from this dealership again and have very much enjoyed my purchase. people were very helpful and nice. I would certainly buy from this dealership again and have very much enjoyed my purchase. More